Bryant Pollard Email & Phone Number

Land O' Lakes, Fl, Us

Plano, Texas, Us

Developed AWS cloud-based applications with focus on infrastructure as code and highly automated deployments (DevOps) using the latest technology and design patterns, including Machine Learning.Key accomplishments: - Researched and demonstrated key AI solutions using Sagemaker, Traditional AI in Jupyter notebooks, Generative AI using Bedrock, Amazon Q and App Studio.- Created common front-end and back-end AWS CodePipeline self-mutating pipeline which spawns other pipelines using AWS CDK in Typescript.- Created a Step Functions workflow to orchestrate many API calls using EventBridge using custom built Lambdas, generate Emails using AWS SES and CloudWatch Metrics/Alarms for monitoring.- Lead the team migration of source code from a local Git server to GitHub. Implemented GitHub Actions for automated deployments.- Ongoing maintenance and minor enhancements of Java based applications with Groovy scripts, data engineering using Jupyter notebooks. Typically, this involved developing or consuming APIs. Utilized Jenkins for legacy applications.

Completed various projects for many companies with emphasis on Data Engineering and Machine Learning Key accomplishments: - Augmented and extracted historical photographs from scanned images, process using Textract and custom Python notebooks in AWS Sagemaker. - Developed a Python-based solution which utilized Rekognition to load object detection data into DynamoDB using a single-table design and S3-based Athena for analysis.

Completed the development of the Dwelling Properties and Business Owners Policy product lines. Also, developed select tasks for Umbrella and Auto policy.Key accomplishments: - Delivered the Dwelling Properties business line to production, which included critical fixes to E2 integration (valuation service), billing, and many other aspects of the system.- Delivered Business Owners Policy to production based upon template. Focused on customization of screens, coverages, various interfaces with Verisk, task/notes, attachments, and batch related changes. Assisted w/ rating and document generation using DocOrigin.- Completed various tasks for Auto Policy and Umbrella business lines.

Dearborn, Mi, Us

Worked with Auto and Package (Home and Auto) product lines on the Guidewire InsuranceNow platform. Managed a team of developers who were responsible for ImageWrite, batch interface support to IVANS, and documents using Documaker. Handled annual state audit as well as daily support.Key accomplishments: - Acquired Critical Knowledge of Guidewire InsuranceNow system, Insurance product lines, and supporting sub-systems.- Delivered Florida DMV integration for Auto and Package product lines.- Initiated the AAA Drive integration on the Guidewire InsuranceNow platform.

Dearborn, Mi, Us

Collaborated with executives to prioritize and accomplish key business goals. My primary responsibility was to expand and maintain the CRM system, Point of Contact (POC). This system also supports all major business areas: AAA Membership, Insurance, Banking, Travel, and supported the Ecommerce site through all major channels: call center, branch, ecommerce, back office, agent, and mobile application. My primary focus was membership. The membership system supports over 9.6 million members in 11 states and processes a tremendous number of transactions daily. I led a team of Project Managers, Contractors, Senior Developers, Support Team, and Release Engineers to ensure successful business deliverables while following an agile development methodology. Worked with business and BAs, QA, and UAT to deliver the product quickly. Ensure that developers follow processes. Coordinated and communicated the releases to the business. Participate in audit activities for PCI compliance as well as many corporate audits. I was also responsible for the end user support of the application.Key accomplishments: - Completed the expansion of POC system to become the sole enterprise system for the Auto Club Group and Auto Club South. This phased out many other systems which created a tremendous cost savings and unity in the combined organization. To accomplish, a massive data conversion, substantial adjustment of logic, and detailed communication to the end users was required.- Led the development of the Connected Member Mobile App in conjunction with National AAA which resulted in National’s Best in Federation Innovation Award in 2016. These Java/Objective-C mobile applications utilize C#.NET web api primarily to promote AAA savings and message the member. In addition, this application tracked driving behavior which may result in an insurance discount.- Completed Project definition for the upcoming Salesforce and Guidewire implementation.

Dearborn, Mi, Us

Primary responsibilities include analysis, development, design, documentation, and support of internal CRM system, POC, and supporting applications.Key Accomplishments: - Expanded the enterprise POC system to support most other business functionality: o Insurance, Travel, and Banking o Launched new Banking products: Auto Loan application and AAA branded credit card application. o Created Leads and agent/customer messaging for all business lines. - Phased out mainframe system which resulted in cost savings and automation for the back office.- Launched Admin.net, a centralized repository for reports and administrative tools for all applications.- Migrated Ecommerce site to ASP.NET- Expanded team to include an independent second level support group and a release engineer.

Dearborn, Mi, Us

Primary responsibilities include analysis, development, design, documentation, and support of AAA.com (for Auto Club South) and POC. During this time, we utilized Rapid Application Development techniques to quickly expand the features and functionality of these applications. Key Accomplishments: - Built internal and ecommerce web-based Membership system - Completed a mass email system for Ecommerce- Completed shopping cart system to facilitate attraction ticket/travel sales and fulfillment which was used by the major business channels: ecommerce, call centers, and customer facing branches.

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Lead a group of developers that were enhancing and maintaining our medical software. Ensured medical application met HIPPA requirements.

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Responsibilities included full life cycle tasks for all Delphi applications for prenatal medical software. This peer-to-peer application heavily utilized TCP/IP socket technology as well as a SQL Server Database using stored procedures. The application interfaced directly to medical devices and had an extensive medical notes component. Key Accomplishments: - Built medical alerts portion of the application which notified nurses and doctors real time when medical monitors were outside of the acceptable threshold