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Bryan Frost Email & Phone Number
Technical Support Operations Lead
at
Ziemer Ophthalmic Systems
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Operations Lead
Location
Alton, Illinois, United States
Company size
Who is Bryan Frost? Overview
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Quick answer
Bryan Frost is listed as Technical Support Operations Lead at Ziemer Ophthalmic Systems, a with 241 employees, based in Alton, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Bryan Frost.
Bryan Frost previously worked as Principal Support Engineer, Ophthalmic Laser and Diagnostic Systems (Ziemer USA) at Ziemer Ophthalmic Systems and Principal Support Engineer, Ophthalmic Laser & Diagnostic Systems (Ziemer USA) at Ziemer Ophthalmic Systems. Bryan Frost holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from Southern Illinois University Edwardsville.
Company email context
Email format at Ziemer Ophthalmic Systems
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Ziemer Ophthalmic Systems
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Profile bio
About Bryan Frost
I am a support engineer and enjoy researching clients' issues in a timely manner to provide recommendations and action plans for resolutions. I provide root cause analysis for clients' ophthalmic medical equipment complaints. I provide and organize documentation for clients' cases in order to properly process each investigation in accordance to FDA requirements.When I’m not on the job, I enjoy spending time with my family, visiting the local classic car shows, and indulging my passion for visiting new places.
Current workplace
Bryan Frost's current company
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Ziemer Ophthalmic Systems
7 roles
Bryan Frost work experience
A career timeline built from the work history available for this profile.
Principal Support Engineer, Ophthalmic Laser And Diagnostic Systems (Ziemer Usa)
Principal Support Engineer, Ophthalmic Laser & Diagnostic Systems (Ziemer Usa)
Support Engineer Ii
- Provide international technical and clinical remote support, supporting Field Services/Clinical Applications teams as well as distributors/end-users.- Maintain complaint process using enterprise resource planning program in accordance with FDA regulation.Perform failure analyses using system provided data, logs, and 3D imagery to investigate complaints and provide plans of action, balancing cost effectiveness and urgency of emergency.- Received continuous education with all Femto laser and topography/tomography/biometry medical equipment within company product family.
Apr 2018 - Apr 2024
Field Services Engineer
- Installs new or modified equipment at customer’s facility to ensure full functionality according to manufacturer specifications.- Participated in problem resolution with engineering, customer support, technical support and other personnel to expedite repairs and ensure customer satisfaction.- Provides phone and on-site technical assistance for escalated issues to help troubleshoot and repair equipment.
Apr 2015 - Mar 2018
Store Manager
- Met or exceeded monthly selling standards set by the company in gross profit, new activations, average gross profit per unit, and mobile broadband per unit. The selling standards were set by the corporation on a monthly basis for my individual performance within the store metrics. - Adapted quickly to proprietary software applications used by Verizon Wireless for setting up phones, enabling point of sales and other business functions.
Nov 2011 - Mar 2015
Assistant Store Manager
- Identified opportunities to provide proactive customer support by observing the customer experience and resolving situations that would otherwise lead to customer dissatisfaction.- Conducted daily end of shift audits to count cash and credit card transactions ensuring accountability of the shift sales and transactions. Identified instances where discrepancies beyond the threshold amount occurred and resolved the differences through audit techniques.
Oct 2006 - Nov 2011
Team & coworkers
Colleagues at Ziemer Ophthalmic Systems
Other employees you can reach at ziemergroup.com. View company contacts for 241 employees →
JM
Joshua Malik
Colleague at Ziemer Ophthalmic SystemsSolothurn, Switzerland
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CC
Carol Caverzasio
Colleague at Ziemer Ophthalmic SystemsPort, Berne, Switzerland
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CG
Caroline Gander
Colleague at Ziemer Ophthalmic SystemsBasel Metropolitan Area, Switzerland
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YC
Ylenia Ciullo
Colleague at Ziemer Ophthalmic SystemsPort, Berne, Switzerland
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DZ
Denise Zahnd
Colleague at Ziemer Ophthalmic SystemsBern, Berne, Switzerland
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TH
Tatjana Hählen
Colleague at Ziemer Ophthalmic SystemsNidau, Berne, Switzerland
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WL
Wei-Hsiang Lin
Colleague at Ziemer Ophthalmic SystemsÉcublens, Vaud, Switzerland
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MS
Michael Steinlechner
Colleague at Ziemer Ophthalmic SystemsZurich, Switzerland
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GF
Guotan Feng
Colleague at Ziemer Ophthalmic SystemsSouth Dublin, Ireland
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PC
Patrick Cometta
Colleague at Ziemer Ophthalmic SystemsKöniz, Berne, Switzerland
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Joshua Malik
Colleague at Ziemer Ophthalmic SystemsSolothurn, Switzerland
View →
CC
Carol Caverzasio
Colleague at Ziemer Ophthalmic SystemsPort, Berne, Switzerland
View →
CG
Caroline Gander
Colleague at Ziemer Ophthalmic SystemsBasel Metropolitan Area, Switzerland
View →
YC
Ylenia Ciullo
Colleague at Ziemer Ophthalmic SystemsPort, Berne, Switzerland
View →
DZ
Denise Zahnd
Colleague at Ziemer Ophthalmic SystemsBern, Berne, Switzerland
View →
TH
Tatjana Hählen
Colleague at Ziemer Ophthalmic SystemsNidau, Berne, Switzerland
View →
WL
Wei-Hsiang Lin
Colleague at Ziemer Ophthalmic SystemsÉcublens, Vaud, Switzerland
View →
MS
Michael Steinlechner
Colleague at Ziemer Ophthalmic SystemsZurich, Switzerland
View →
GF
Guotan Feng
Colleague at Ziemer Ophthalmic SystemsSouth Dublin, Ireland
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PC
Patrick Cometta
Colleague at Ziemer Ophthalmic SystemsKöniz, Berne, Switzerland
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2 education records
Bryan Frost education
Bachelor Of Business Administration (Bba), Business Administration And Management, General
High School Diploma
Granite City High School
FAQ
Frequently asked questions about Bryan Frost
Quick answers generated from the profile data available on this page.
What company does Bryan Frost work for?
Bryan Frost works for Ziemer Ophthalmic Systems.
What is Bryan Frost's role at Ziemer Ophthalmic Systems?
Bryan Frost is listed as Technical Support Operations Lead at Ziemer Ophthalmic Systems.
Where is Bryan Frost based?
Bryan Frost is based in Alton, Illinois, United States while working with Ziemer Ophthalmic Systems.
What companies has Bryan Frost worked for?
Bryan Frost has worked for Ziemer Ophthalmic Systems, Ziemer Ophthalmic Systems Ag, Ziemer Usa, Inc., The Cellular Connection, and Quiktrip.
Who are Bryan Frost's colleagues at Ziemer Ophthalmic Systems?
Bryan Frost's colleagues at Ziemer Ophthalmic Systems include Joshua Malik, Carol Caverzasio, Caroline Gander, Ylenia Ciullo, and Denise Zahnd.
How can I contact Bryan Frost?
You can use AeroLeads to view verified contact signals for Bryan Frost at Ziemer Ophthalmic Systems, including work email, phone, and LinkedIn data when available.
What schools did Bryan Frost attend?
Bryan Frost holds Bachelor Of Business Administration (Bba), Business Administration And Management, General from Southern Illinois University Edwardsville.
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