• Identified around 100 historical documents by era, medium, and condition.• Designed four historical visual displays based on era that provide feedback on historical relevance.• Organized all historical documents based on veteran names and time-period.• Built and maintained digital database for all information and historical displays.

• Led repair team in defining workflow processes that reduced service ticket turn-time from 3 days to a 1.6-day turn-time. • Consult clients on product upgrades, repair recommendations, and SaaS. • Promote Best Buy TotalTech system for clients who regularly need support with general tune-ups and PC maintenance. • Educate clients on cloud-based technology for data management leading to a 23% increase in “Done Right First Time” Metrics.• Eliminated Apple Debits of $10,000 by training other repair agents on proper Apple repair procedures and protocols.• Managed client information, scheduling, and incoming calls.

Chinati Foundation | UX Design Immersive Bootcamp • Tasked with designing an ecommerce website concept for the Chinati Foundation of Marfa, TX. • Focused on three user interviews and roughly 30 user reviews as the data of my research. • Designed and maintained a style guide focused on emotions conveyed by typography and color theory. VAPR Games | UX Design Immersive Bootcamp• Conducted eight user interviews of various gamers to cover the entire demographics of people who play games. • Collaborated with three other designers from product start to finish.• Led the information architecture for the application for intuitive navigation and structure.• Designed a classic/retro gaming platform for Nintendo and Sega consoles during the early 80s to 2000s. Oregon Chapter of the Wildlife Society | UX Design Immersive Bootcamp• Client project redesigning their current website.• Collaborated with two designers and one client from product start to launch.• Designed the appearance and handling ease of a complete website redesign.• Led the team in a project management role to ensure timelines, client needs, and deadlines were being met.

Full-time English teacher for children aged 5 - 11 years old.• Collaborated with the Japanese Teacher of English in teaching English to fourth, fifth, and sixth grade students.• Solo-taught students between kindergarten and third grade with an overall student count of 380+.• Prepared and designed educational materials covering 6 different units to increase optimal learning catering to each grade’s skill level and age range.

• Provided continuous peer feedback and critiques for 20 students on their final research papers. • Critiqued roughly 80 papers a semester with an average length of 12-pages. • Instructed peers on how to use various archival databases to broaden their research prospects (Academic Search Premiere, Library of Congress, etc.)

• Analyzed intelligence to create strategic operations centered around logistical support and base defense for land and naval operations.• Required to know how to read both land and naval maps to plan effective naval and landing operations.• Led work parties on maintenance of over 100 different command waterborne crafts.• Conducted inventory cataloguing on over 400 pieces of equipment.

• Maintained a steady training schedule for 60+ sailors.• Taught a range of topics covering over 12 different aspects of command operations, base security, and maintenance procedures.• Average teaching time of 20 hours throughout the week. • Implemented a qualification tracking system that led to 87% of the platoon being fully qualified in our command operations.

• Maintained over 100 different command waterborne crafts.• Conducted both naval and land operations pertaining to Amphibious warfare. • Logistical support strategies for marines and Spec-Ops. • Security detail for deployed operations. • Quick Reaction Force detail for base security while deployed.