I am proud to help the Signal 13 Foundation, a 501C3 organization dedicated to serving the Baltimore law enforcement community by providing grants, scholarships, and support to the officers and their families in need. Check out more about the Signal 13 Foundation here, https://signal13foundation.org/

• Responsible for building and furthering relationships with business owners and C-level executives through value-added content development and targeted distribution, plus planning, managing, and executing unique, compelling networking events leading to direct business opportunities. • Trained attorneys to become originators helping improve their Business Development skills to help grow their books. Set up associated programs to track the source of business for new matters, report where new business comes from, and calculate the ROI of marketing and BD investments. • Responsible for Pitch Development, created a system for evaluation and tracking.• Collaborated with attorneys and Practice Group Leaders in planning and executing unique and creative marketing and business development initiatives

• Responsible for all operations including Finance and Administration, Human Resources, Recruitment, Onboarding, Information Technology, Marketing, and Business Development. • Drove website content development, management, maintenance, enhancements and SEO.• Launched two WordPress lead generating websites, CRM and Accounting and Billing management software.

Offit Kurman is one of the fastest-growing full-service law firms in the US representing privately held business, business owners, and families of wealth in the mid-market in seven states from New York to North Carolina and Washington DC. The firm has more than doubled in size since I joined in 2012. We have grown from 80 attorneys in five offices to over 250 attorneys in 14 offices and adding significant value to our clients and attorneys. • Contributed to an average strategic revenue growth rate of 33% per year, 50% in the past two years, and an average organic growth rate of 10% per year. • Developed marketing programs to recruit and onboard an average of 30 attorneys per year; 74 in 2019. • Generated an average of $1M+ in billed fees per year through Firm and attorney execution of strategic digital marketing and business development initiatives and events; $2M+ in 2018.• Reduced Firm event cost by over 50% per year through the development of a partnership event management and advocacy program. • Increased website traffic by an average of 20% per year to over 25K visits per month in 2019 and added over 10K social followers through digital marketing strategies, including sponsored content and google ads. • Established internal cross-selling programs to optimize the Firm's origination model for attorneys across all practice groups.

Management responsibility for Marketing, Business Development, Human Resources, and Legal Administrative Assistants, leading over 40 highly skilled team members to provide trained marketing and administrative support for attorneys offering efficient legal assistance to their clients and to grow their practices and Firm revenue. • Launched new content focused Offit Kurman branded website with HubSpot and Salesforce integration for lead generation. • Implemented LAA organization structure and workflow processes to increase attorney to LAA ratio from 2 to 1 to 2.5 to 1; 2019 Ratio is 3 to 1. • Achieved 4X ROI on marketing expenses and a 10% increase in firm organic revenue growth through digital marketing techniques, content distribution and event management resulting in improved brand awareness and new attorney and Firm relationships.

A Provider of engineering and project management services to develop, design, build and service mission critical cooling and power solutions for the Data Center, Health Care and Central Plant markets. GMS is focused on providing optimal value added solutions that maximize customer satisfaction through improved equipment performance and useful life plus energy cost reductions.

$60M multi-channel retail custom window covering company with 35 stores; 350 employees.; Advance company's competitive position and brand value by strategizing, planning, and leading high-achieving customer-focused operations, propelling sales growth from $20M to $60M in less than 10 years. Succeed in high-pressure, 7 day/week environment in both strategic and hands-on roles for problem solving, troubleshooting, personnel development, and customer service management. Manage 4 direct reports responsible for 75 specialized in-home field technicians and internal customer care representatives, and hold full P&L responsibility for $6M in annual sales with annual EBITDA of $1M.Strengthened the brand by solidifying a culture of service excellence that placed the company at the vanguard of its industry, resulting in 10-15% annual growth during economic upturns and continued sales performance during downturns while growing market share to 35%. Moved company past its competitors by authoring and implementing policies and procedures for the Service Employee Handbook that established a solid foundation for high quality customer service.Improved closing rates by designing and implementing an innovative system allowing real-time scheduling of customer appointments.Achieved industry's highest customer satisfaction scores, resulting in company receiving Better Business Bureau Torch Award and Angie's List Super Service Award.Created and defined company customer problem solving system called ASAP: Apologize, Sympathize, Appreciate, and Partner. Gained $200K annual savings through field management streamlining and improved field service technologies. Saved $100K annually through improved fleet purchasing and preventive maintenance processes.

Startup window covering product development company.; Key driving force behind growth of emerging company, directing product development, patent filing, operations, and facilities development. Managed $1M annual developmental budget. Achieved key strategic goal by aligning product development with market trends, identifying opportunities for gap fulfillment.Delivered innovative solution to restricted investment dollars by locating and recruiting partners to participate in design, engineering, and manufacturing operations.

$40M retail custom window covering company with 30 company-owned stores; 300 employees.; Positioned company for growth by successfully leading operations move and by initiating numerous system improvements. Directed 4 managers responsible for 100 employees engaged in manufacturing and Next Day custom fabrication service for 35 stores and catalog sales. Directed continuous improvement and profit improvement program to ensure ongoing efficiency gains and sustainable annual cost savings by employing LEAN manufacturing and Theory of Constraints techniques.Spearheaded company move from 18K sq. ft. to 45K sq. ft. manufacturing facility, transferring all operations equipment, warehouse inventory, materials, systems infrastructure and office equipment.Drove 20% annual increase in sales by maximizing the new facility's manufacturing capacity. Saved $150K annually by instituting numerous shop floor, quality, and material control system improvements, including automated packaging and measuring and remnant material use.