Founder
Current
Apr 2024 - Present
AeroLeads people directory · profile
Bryan Yuen Email & Phone Number
Founder
at
Bloom Theory Co.
LinkedIn matched
✓ Verified July 2026
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Profile completeness 86%
Who is Bryan Yuen? Overview
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Quick answer
Bryan Yuen is listed as Founder at Bloom Theory Co., based in Kowloon, Hong Kong Sar, Hong Kong. AeroLeads shows a matched LinkedIn profile for Bryan Yuen.
Bryan Yuen previously worked as Customer Experience Transformation Officer at Dah Sing Bank and Experience Strategist at Eight Inc.. Bryan Yuen holds Bachelor Of Arts - Ba from The Hong Kong Polytechnic University.
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Bloom Theory Co.
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Profile bio
About Bryan Yuen
As a multidisciplinary design professional, I bring a comprehensive perspective that spans interior design, service design, branding, and user experience. My education has honed my aesthetic sensibility while fostering the ability to empathize deeply with end-users. Beginning my career at a company behind the iconic Apple Store taught me the paramount importance of crafting cohesive, detail-oriented experiences.I approach projects with an unbiased, data-driven mindset that puts human needs at the core. With a keen eye for design across physical and digital environments, I strive to challenge conventions and push creative boundaries. Embracing change as fuel for innovation, I constantly seek opportunities to elevate processes and deliver impactful solutions that harmonize form and function.My holistic design skills allow me to synthesize disparate elements into cohesive brand narratives, thoughtful spatial experiences, and intuitive user interfaces. I combine creative problem-solving with a deep understanding of design principles to create meaningful experiences that resonate with audiences.
Current workplace
Bryan Yuen's current company
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3 roles · 6 years
Bryan Yuen work experience
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Customer Experience Transformation Officer
- Bring together different business unit stakeholders, data and insights, marketing & sales, IT, legal & compliance, and operations to manage E2E customer journey review projects- Understanding customer journeys and prioritize initiative to improve customer experience through a data driven and empathetic approach- Support the team to review existing customer journeys, uncovering customer needs and pain points, to ensure consistency and alignment with Group’s corporate strategy - Act as the centralized key contact for CX Programmer management, progress tracking and project coordination- Design and facilitate workshops using human-centric design and design thinking methodologies- Lead and coordinate different business units and IT to conduct a bank-wide NPS & CSAT survey with an external consultant - Manage vendor procurement procedures and relationships - Identity qualitative and quantitative drivers of customer satisfaction and loyalty, and leverage these insights in customer experience improvement- Create a playbook for internal CX Training- Own and drive CX Corporate development activities, including communication plans to improve corporate culture penetration - Brainstorm and explore new initiatives/ innovation to engage group wide staff- Report to Chief of Staff and participate in quarterly senior management meetings
Sep 2022 - Apr 2024
Experience Strategist
- Develop innovative ideas for new retail, f&b ideas- Assist and participate in qualitative research, develop personas and bring to ideation- Co-create workshops to transform client’s thoughts and ideas to corporate insights- Analysis research data to develop meaningful influence with actionable recommendations- Consultative approach to build client relationship- Understand the issues and pain points facing by our clients and execute scalable solutions
2021 - Sep 2022
2 education records
Bryan Yuen education
Bachelor Of Arts - Ba
Education record
FAQ
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What company does Bryan Yuen work for?
Bryan Yuen works for Bloom Theory Co..
What is Bryan Yuen's role at Bloom Theory Co.?
Bryan Yuen is listed as Founder at Bloom Theory Co..
Where is Bryan Yuen based?
Bryan Yuen is based in Kowloon, Hong Kong Sar, Hong Kong while working with Bloom Theory Co..
What companies has Bryan Yuen worked for?
Bryan Yuen has worked for Bloom Theory Co., Dah Sing Bank, and Eight Inc..
How can I contact Bryan Yuen?
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What schools did Bryan Yuen attend?
Bryan Yuen holds Bachelor Of Arts - Ba from The Hong Kong Polytechnic University.
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