Sales Devlopment Representative At Cisco
CurrentGenerating new sales opportunities from inbound and outbound contact centre channels. Identifying every opportunity in the lead to drive technology within the end customerBuilding strong relationships with end customers and internal/partner sales teamsEnsuring each customer engagement is a memorable and positive experience by deeply understanding why the customer contacted us and by making it the first priority to solve the customer enquiry first.By the end of each customer engagement having built a strong understanding of the customer’s business need and desired solution. Capturing the customer need to provide Sales and Partners with the key information needed for a successful follow-up.Developing a sound understanding of customer’s competitors and how to sell against themBuilding a qualified lead pipeline for Sales and Partner community, handing off and lead follow-upAchieving quarterly and annual goals with end customers virtually, using the telephone and Web2.0 technologiesIntegrating with local sales, marketing and partner communities to promote consistent learning of local market, products, solutions, offers and promotionsManaging nurtures and call back managementWeekly/ monthly/ quarterly target forecasting
