Responsible for overall management of the agency.Managed the hiring, interviewing, and training process of all employees including management training and direct care provider training.Created monthly schedules for all employees and maintained employee’s files. Interacting with Community Mental Health (CMH) case management to acquire new clients for the agency.Created a personal relationship with clientele to make sure their needs were addressed.Coordinated with the billing department to process payroll and client expense sheets. Documented and stored client’s personal files and HR files for current employees.

Provided client care to clients who are unable to perform routine daily activities without assistance.Duties included schedules, filling out prescriptions, managerial tasks, and taking clients for doctor visits.