I am Project Manager for two departmental projects encompassing the creation of a.GOV web site and adoption and development of a CRM solution to manage energy efficiency policies and initiatives.

Management of a number of major projects including the DEFRA web site commercial refresh including engagement with DEFRA Group Commercial and Crown Commercial Teams, the EA - Strategic Workforce Planning project, Animal Plant Health Authority Data Orchestration and Animal Plant Health Welfare UK Biosecurity Imports project requiring GDS compliance.Managing a minimum of two projects, on occasion four, to assist with resource shortfall and project budgets have typically ranged from £2 to £5 million.All the above have required the management and leadership of internal and externals teams, including Solution Architect, Data Architect, Business Analyst, Developers and Test Analysts, with a mix of on and offshore resources.Integration of legacy data into Azure Cloud Solutions, creation of data pipelines, pipeline optimisation and new tooling recommendations.Delivering requirements workshops and one-to-one sessions with key stakeholders, including Directors, to understand business requirements, documenting these, challenging and make recommendations for improvements.Reviewing business requirements, gap analysis, MoSCoW rating and mapping “As Is” reports to “To Be” process, data flows and validation of data requirements and writing Business Cases.Developing and managed project related artefacts, and activities in accordance with the organisations’ governance, such as weekly and monthly reporting, finances, escalations, and undertaking standard project management activities. Excellent Project Data Health Indicator scores.Business stakeholder management, chairing Project Boards, weekly stakeholder meetings, ad hoc meetings and associated third party organisations. Instrumental in the creation of a new finance model to improve financial reconciliation and process improvement recommendations.

Management of two projects, one in the commissioning phase of a new .GOV digital service and the other incorporating database enhancements for the development of a new .GOV web site.Standard Project Manager documentation production including business case, project plans, stage gate documentation, project manager workbook including issues and risks, benefits log, product breakdown structures, production breakdown flows, RACI and dependencies. Utilisation of agile project delivery method with two-week, scrum led sprints, backlog refinement, show and tells, retros.JIRA experience for the management of sprint backlog activities and bug management.Third party engagement and supplier management for accessibility and penetration testing and for the initial forecasting, sizing, quotations and cost management for the new web site. Managing internal and external teams, including Scrum Master, User Experience Team, Business Analyst, Developers and Test Analysts roles.Attendance of requirements workshops and one to one sessions, with key stakeholders to understand business requirements, assist with the documentation of these, challenge and make recommendations for improvements using Confluence.Reviewing business requirements, gap analysis, MoSCoW rating and mapping “As Is” reports to “To Be”.Business stakeholder management, chairing Project Boards, bi-weekly stakeholder meetings, ad hoc meetings and meetings with associated third-party organisations. Bi-weekly status reporting, Exceptions Reports submissions and representation where appropriate.Managing the preparation of materials for GDS/BEIS assessment for a Private Beta website to release to Public Beta which was successfully passed at the first time of asking.

Project Manager contractor working within IT services on the design, development and implementation of an online portal for Water Abstraction Applications and Returns, encompassing Environment Permit Regime implications. Data migration from legacy systems into MS Dynamics 365; enhancement of existing MS Dynamics 365 solutions, SQL database enhancements, development of Power BI reporting for MS Dynamics 365 applications. Activities include :Stakeholder management;Project finance management;Managing the activities of small teams;Review of business requirements;Mapping As Is reports to be To Be solutions;Reviewing and producing high and low requirements documents for developer production of required systems.

Project Manager/Business Analyst contractor working within IT services on a complex and large scale ERP implementation, with responsibility for the consolidation and alignment of Financial Reporting between companies with the group.Activities include :Stakeholder management;Review of business requirements;Mapping As Is reports to be To Be reporting solutions;Gap analysis;Producing report technical specification documentation for developer production of required reports.

Led the Data and Reporting Workstream for a major HR Transformation Programme, reviewed over 80,000 items of referential data to significantly reduce and simplify these, reviewed reporting requirement and identified those that could be accessed real time and those that needed to be batched. Acted as SME during project and business configuration workshops, aligned business requirements to systems configuration. Authored design papers for Design Authority Meetings with senior stakeholders such as Directors from Santander & PWC and latterly IBM and Oracle and to seek approval for changes to the configuration of the system including Data, User and Permission Governance and SMR requirements.Initiated the review of existing functionality including bespoke PeopleSoft configuration and MOSCOW rated these, reviewed the business requirements and worked closely with colleagues from PWC to map this functionality against the new solution, Oracle Core HCM, Service Cloud so that key business functionality would not be adversely affected by the implementation, and also to maintain vanilla configuration with a view to ensure future upgrades are seamless.Liaised with HR to record and review business requirements, including the replay of these to ensure the Service Cloud configuration and Oracle Policy Automation (OPA) needs were accurately captured and signed off prior to developing the required solutions.Analysed Liquidity Reporting requirements for improved data quality, liaised with four areas of the organisation to investigate holistic requirements and prepared a paper for EXCO which recommended 30 plus systems amendments to significantly improve data quality for all parties.

Continual Process Improvement - Redesigned Training and Competency front and backend processes to automate weekly and monthly certificate creation, resulting in a time reduction from 3 hours to 20 minutes to complete the same process once a week and this received a recognition award.Led the Annual Pay and Bonus review which resulted in a £3.2 million saving, comprehensive overhaul of project documentation and processes, with streamlined and improved reporting to senior managers within the business.Led a team to review the existing PeopleSoft architecture to map all the dependencies for the implementation of a new solution. This formed the basis of a systems schematic diagram, mapping data feeds from external systems into PeopleSoft and the corresponding downstream feeds, totalling fifty-seven. A document was also created to record all of the data feeds which included the feed type - input or output, frequency, duration of the job, dependant feeds, table and fields and this was used by Santander IT for the subsequent PeopleSoft upgrade.Managed and lead a team of thirteen HR colleagues in two locations, promoted the development of team members, through cross skilling, secondments and encouragement to apply for promoted roles.

Authored a number of Project Initiation Documents and Governance Documents for Systems Implementations and Data Migrations requiring Director sign off to proceed.Scoped and devised Branch Risk Controls governance tool which was fully compliant with FCA regulatory requirements which was piloted and implemented throughout the Santander Branch network which achieved substantial efficiencies for the branch network and compliance and this won a company award.

Led the migration of SharePoint 2001 to SharePoint 2010 with minimal impact to the business, using mirrored server technologies and developed the project framework for later migration to SharePoint 2013.Managed the SharePoint environment for seven years and extensively promoted the use of this collaborative working tool throughout the organisation which became a business critical tool as a result.Managed the IT Infrastructure for Santander Learning across nine different locations totalling 500 plus workstations which needed to be maintained for the delivery of retail training initiatives.Managed the relationships with IT 3rd Parties and BT etc. and project managed the commissioning and decommission training sites.Managed the Siebel Learning Management System including data and content cleansing and renewal, software upgrades, etc. Won an award for promotional activities and roadshows devised to increase use of the LMS.

Responsibility for the continued development of IT professionals in the organisation, implementation of a new Learning Management System, budget accountability for IT training delivery, negotiating with external suppliers, implementation of NVQ's, delivery of Microsoft products training and one to one training.

Lecturer of Business Studies and IT on a variety of courses including entry level IT for special needs pupils, NVQ's, GNVQ's, through to degree first year Business Studies for Staffordshire University.