Bryce E. Email & Phone Number

Gatineau, Quebec, Canada

As a Remote Marketing Agent, I manage both inbound and outbound calls for a diverse range of customers and businesses. Working fully remotely, I independently run the department, ensuring smooth operations and exceptional service delivery. My responsibilities include:- Handling customer inquiries and providing timely, accurate information.- Categorizing and documenting all calls for detailed record-keeping and analysis.- Producing quarterly PowerPoint presentations for superiors, highlighting departmental performance and key metrics.- Sending email reminders to clients to finalize their Freebees accounts.- Assisting businesses with their service needs and resolving issues efficiently.- Maintaining positive relationships with clients through exceptional service and communication skills.- Overseeing the department’s daily operations and implementing process improvements.

Gatineau, Quebec, Canada

-Responsible for the orientation of new participants in the gym-Provided climbing equipment well suited to the individual-Explained the rules to follow and other relevant instructions-Ensured compliance with Covid-19 protocols. -Provided service and instruction in English and French-Cleaned of surfaces at the reception-Ensured the safety of the participants during the session by supervising in the gym -Processed payments and maintained membership profiles in the customers management system-Lead school field trips on occasion

Gatineau, Quebec, Canada

-Ensured the smooth running of planned activities and the safety of the children-Intervened to resolve conflicts or problems between children -Discussed with parents in the event of a necessary situation-Collaborated with other counselors for group activities-Lead bilingual groups-Ensured deep cleaning of day camp rooms, equipment and gym according to Covid-19 sanitation guidelines.

Gatineau, Quebec, Canada

Assistant to the camp counselor at Camp Altitude Gym.- Supporting the counselor through different planning of activities.- Replaced counselors during unexpected absences- Maintained and cleaned equipment and facilities.

Commerce - Marketing, Marketing

2 year program: courses focused on Commerce and Marketing. Classes include -Technology Trends -Management Of Organizations -Electronic.

Business Administration And Management, General

High School Diploma