With a passion for cutting-edge technology and a knack for problem-solving, I specialize in custom PC building and consulting. Whether you need a high-performance gaming rig, a powerful workstation, or a streamlined business solution, I offer tailored advice and hands-on assembly to meet unique requirements.My expertise includes:- Custom PC Design: Crafting systems optimized for gaming, video editing, and professional use.- Consulting Services: Providing expert guidance on component selection, system architecture, and performance tuning.- Troubleshooting & Support: Diagnosing issues, upgrading components, and ensuring optimal performance.Dedicated to delivering top-notch solutions and exceptional service, I help clients turn their tech visions into reality.bespokepcpros.com

- Assisting IT team with time sensitive projects and problems as they arise by following documentation and compliance procedures using FreshService ticketing sytem- Imaging laptops new-hire classes and repairs as they arise- Troubleshooting for associates who need assistance in-office or remotely- Software support for VMware, SCCM, AD, Intune, Carbon Black, Cisco Jabber, Appgate, Remote Desktop, among many others

- Support and troubleshooting for remote and in-office employees using Active Directory and SCCM- Spearheaded brand new iPhone upgrade project for 60+ company managers

- Maximize customer experience in sales and rentals by providing focused, relationship-based customer service- Act as manager on duty by actively coaching team on selling practices, maintaining a safe work environment, and monitoring daily sales goals

- Assisted association’s 10,000+ members by initializing accounts, resetting passwords, and troubleshooting for DocuSign, zipForms, Supra eKEY, and FOREWARN- Saved money by building desktops, restoring iPads, and making hardware purchases for employees- Maintained server room, assist colleagues with desktop and wireless deviceconfiguration, and advise management on computer hardware purchases- Worked with outside tech company on internal issues involving Outlook, NAS servers, and other tech issues colleagues faced.