Bryce Kennedy Email and Phone Number

Realistic Training Options is a quality driven private Registered Training Organisation (RTO) that provides professional training and assessment services for industry across the construction, resources and infrastructure sectors throughout Australia. The services provided also include the identification of workforce planning needs and identification of appropriate qualifications and skill sets to up-skill existing workers to meet the changing requirements of industry.Click the link below to see our general construction or civil construction training courses including apprenticeships, trade qualifications and high risk courses, Certificate IV, Diplomas and Advanced Diplomas.www.realistic.edu.au ISO: AUP1033    RTO Number: 32496

Responsible for managing new and existing accounts, developing them to their full potential to ensure consistent recurring revenues. Also in charge of providing clients with a service that continually delivers significant value and meets their needs. This position requires me to possess concise communications skills, time management, product subject matter expertise and target orientated sales focus.Duties:• Giving continuous accurate and relevant feedback to a variety of key stakeholders;• Reviewing existing contracts and looking for growth opportunities;• Bringing together necessary resources to deliver on client objectives;• Ensuring that the sales database is always up to date and accurate;• Implementing sales and marketing strategies and plans;• Ensuring that proper procedures and practices are in place so that maximum efficiency is achieved;• Acting as an ambassador of the business at all times;• Identifying prospective clients and contacting them;• Participating in product or service development;• Assisting in training and development of clients and their staff;Developing new and old clients to grow them into a diversified customer base in a specialist niche market.• Product sales• Exceptional B2B Sales experience• Completing site surveys and installation management;• Product implementation/re-alignment for solutions based outcomes;• Formal & procedural training for products, procedures, safety training and equipment;• Stock/inventory control and forecasting;• Distributor liaison• Complaint resolution• Reporting

As a small business owner of a seasonal type of work, my company rents, maintains and provides services for fish tanks in a variety on environments ranging from schools, businesses to casinos with a variety of wealth between clients.• Ensuring that sales performance is optimised at all levels and channels by setting and adhering to appropriate targets;• Winning major client accounts;• Identify and capitalise on opportunities;• Understand customer requirements;• Developing Key relationships;• Superb consultative sales techniques;• Articulate and experienced negotiator skills;• Sound financial and commercial awareness;• Anticipate the changing needs of clients and customers;• Willing to go the extra mile and work outside normal hours when necessary;• Providing high level inputs in the planning and development phase of new clients including but not limited to quoting;• On call 24/7 in case of emergency situations;Providing exceptional customer service and always going above and beyond for each clients needs and wants;• High volume enquiries from general public and extensive questions from existing clients in all forms of communication;• Full administration duties including but not limited to accounting and updating customer contact details;• Long-Term development and maintenance of client and new business relationships;• Problem solving and ability to call on my knowledge when placed on the spot;• Day to Day client services including face to face physical labor.

Over 12 years in positions of increasing responsibility within the Australian Armed Forces, Encompassing the following areas:• Operations Management;• Personnel Administration;• Program Development;• Manpower Deployment;• Inventory Management and Administration; • Budgeting and Financials;• Training and Development; • Liaison Activities;Records Management;• Front Line Services;• International Travel: Malaysia, Singapore, Thailand, East Timor, Iraq, Jordan United Arab Emirates, Kuwait etcDuring my time serving in the Australian Army I was exposed to and gained experience in individual and team training & development and professional and personal development. I implemented and managed numerous training programs; conducted seminars and briefing sessions. Developed, initiated and evaluated new procedures, managed policies and internal controls; assessed and resolved complex operational problems. Supervised office and field staff; coordinated work flow. Worked closely with senior-level management in long- term strategic planning. Conduct of extensive operational tasking’s from immediate planning and multi layered liaison through risk analysis and operational conduct, after action reporting through lessons learnt and professional development.