Mechanical Systems Engineer
Current
Vernon Hills, Illinois, United States
- Provide system-level technical support to end-users, contractors, and sales representatives both over the phone, across emails, and in the field.
- Resolve various ongoing problems occurring at sites through strategic review of installation reports, emails, and notes as well as through targeted follow-ups.
- Create manuals, troubleshooting guides, and procedures for Intellihot gas units and the world’s first electric tankless heat pump through root-cause analysis.
- Implement new product designs and complete startup for Intellihot units and onsite at commercial properties (hotels, apartments, restaurants, hospitals, schools).