Mechanical Systems Engineer
Current• Provide system-level technical support to end-users, contractors, and sales representatives both over the phone, across emails, and in the field.• Resolve various ongoing problems occurring at sites through strategic review of installation reports, emails, and notes as well as through targeted follow-ups.• Create manuals, troubleshooting guides, and procedures for Intellihot gas units and the world’s first electric tankless heat pump through root-cause analysis.• Implement new product designs and complete startup for Intellihot units and onsite at commercial properties (hotels, apartments, restaurants, hospitals, schools).