Bryce Mesko Email & Phone Number

Dublin, Coolock, Ie

Dublin, Coolock, Ie

•Responsible for the management of a multimillion dollar operational portfolio supporting company-wide Quality Systems used by 6500+ employees; includes budget, resource, change management and steady-state readiness accountability.•Manage account proposals, programs and new initiatives for business portfolio. Coordinate overall capability roadmap and provide improvement recommendations based on new regulations and gaps in business processes and technologies.•Global Quality Systems including quality process management, electronic document management and packaging artwork

Oversaw third-party consulting projects for enterprise clients in the Life Sciences sector, including Bristol-Myers Squibb, Alcon, Sanofi, and Philips. •Contracted on business and process analysis, QMS application design and integrations, analytics and business intelligence. Developed project deliverables, project plans, SOWs and cost estimates.•Collaborated in operations improvement strategy, system alignment and landscape, technical architecture and design. •Co-led design and provided architecture guidance for BOBJ Business Intelligence reporting system to provide standardized advanced dash boarding and reporting for integrated quality processes; reduced transactional system resource constraints by 75%.

Hamilton, New Jersey, Us

Managed key clients and related projects integrating customer relations, project management, internal organizational development, and product development at leading life sciences software company with $40mm in annual revenues. Elevated multiple times at Sparta Systems, holding titles including Business Analyst, Project Leader and Customer Relationship Manager.•In a matrix environment, managed a staff of 15+ direct and indirect reports as part of overall project and internal program oversight responsibilities. •Project and service delivery manager for multi customer portfolio: drafted key vendor project artifacts (i.e., SOW, Project Plan, technical responses, legal review, requirement review and response, etc.); responsible for keeping service delivery within contracted costs and project timeline.•Served as the overall vendor liaison with portfolio customers and facilitated the flow of information between Sparta team members and all client management; guided resources through unique technical, political, and cultural dynamics of project to ensure successful project delivery.•Integrated software sales and professional services aspects of account management for major accounts which resulted in an increase of professional services revenues in first two years as CRM by $750K. •Drove substantial revenue increases in training revenue by over $300K in first year as CRM; created course expansion and certification initiative overview to increase revenues by total of an additional $200K by second fiscal year in CRM position.•Successfully co-led proof-of-concept effort for key up-sell client which delivered approx. $1M in total software and professional services sales in fiscal 2008 thru 2009.•Led small to large scale global implementation and upgrade project assisting 15+ major life science enterprises re-engineer their quality control processes to obtain greater operational efficiencies.

Wayne, Pennsylvania, Us

Actively involved in design, development, and management of enterprise-wide business intelligence (BI) solutions at billion-dollar reinsurance company, RDN. •Coordinated project activities and served as liaison between technical team and end-users.•Designed and developed end-user training, including crafting of PR communications for IT department to introduce BI systems to business groups.•Led reporting projects for Lynx software system; collaborated with business departments to define and document requirements.

Administered project cycles of tracking and information reporting systems at computer-telephony integration company servicing NY, NJ, and CT with $10mm in annual revenues. •Assisted in development of software solutions, including design and testing.•Facilitated Y2K compliance by leading migration of legacy reporting system to new system.•Managed enterprise-wide deployment of standard corporate business intelligence solution.