Bryce Payne Email & Phone Number

Waltham, Ma, Plymouth Meeting, Pa, , Us

Responsible for engineering activities that maintain and enhance the company's telecommunications and signal processing hardware, software and electrical systems. Works with technical operations staff on system design and configuration. Works with design teams and advises team leaders.Actively and consistently support all efforts to simplify and enhance the customer experience.Designs, implements, monitors, enhances and troubleshoots systems in assigned areas.Analyzes and revises existing system logic difficulties and documentation as necessary.Tests and reviews system designs.Provides Engineering Technical support and guidance to regional personnel and ensure all technical integration, changes, standards and documentation are met.Mentors and guides the work of technical staff.Reviews work plans and designs and advises on improvements.Adheres to industry specific local, state, and federal regulations, as applicable.Knows, understands and follows company policy.Performs other duties as requested by manager.

Monroe, Louisiana , Us

Formerly CenturyLink

Iselin, New Jersey, Us

Little Rock, Ar, Us

Coordinate with Sr. Network Engineer to develop processes to streamline MOP writing and implementation with automation. Overhaul packet optical networks from g.8031 linear protected transport switching, to g.8032 ring protected switching, for Windstream ISP customers. Document issues identified with the automated tool while writing MOPs; work with the designer to troubleshoot, change PHP or Perl code, and resolve issues within a timely manner. Highly successful in consistently exceeding performance expectations, resulting in 148 MOPs written, 896 MOPs Implemented, and 250 MOPs Reviewed between 2016 - 2017.Led an individual project to migrate customer’s traffic from an obsolete and overused path, to a higher speed, redundant path on network routers - Redback SE800, Juniper MX960, Cisco 10K, 7200, and Alcatel Lucent 7750. Collaborated with Windstream transport group to implement DATA/Transport MOP’s simultaneously, troubleshoot issues, and devise technical solutions.Delta Project (team project): Converted traffic from g.8031 to g.8032 redundant paths through data and packet optical networks on or before June 30, 2017 with a start date of 5/23/17 goal with 299 orders to be completed. Exceeded project timeline goal on 6/28/17 team completed 326 orders by COB. Moved 959,525 customers from the g.8031 single path routers to the g.8032 redundant path routers.Totals - g.8032: 84.19% 959,525 customers | g.8031: 96% 10,907 customers | Other: 14.85% 169,263 (ATM, 3rd party, and Dedicated customers)Ericsson Redback Project (team project): Moved 550,000 customers from the Ericsson Redback router platform to the Alcatel Lucent 7750 router platform.

Little Rock, Ar, Us

I managed network traffic and behavior for all infrastructure devices, applications, servers, and end-users. I diagnosed common faults and actions according to established processes and procedures while troubleshooting issues reported by support teams and other business units. Observed equipment health and control panels for operator alerts, and responded quickly and efficiently to error indicators. Provided operational support and monitoring for workstations issues.Excelled as a DNOC analyst by providing efficient, and informative support for internal business units on the network. Troubleshot known issues, and documented new or reoccurring issues to devise and implement resolution plans.Executed, and managed scheduled network maintenances including software, hardware, and topology changes.

Bachelor Of Science In Business Administration, Business Administration And Management, General

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