- Managed deliverability- Proficient in Salesforce CRM and Salesforce Marketing Cloud- Established a dedicated IP and improved domain and IP reputation- Skills also include Microsoft Excel, Google Analytics, Photoshop, Adobe Dreamweaver- Managed multiple partner relationships including real-time dynamic content partners- Managed external production resources to deliver on-time assets

Increased open rates and click-thru rates by 25% by implementing good email practicesDesigned email campaigns for hotels, tourism boards, and ExpediaReported the analytics of these campaigns to upper management

· Build effective relationships with dedicated accounts· Responsible to maintain and increase sales of these dedicated accounts· Accountable to meet and exceed customer expectations in service, timeliness and final product · Work with BDMs to target accounts that will lead to business opportunities· Consistently communicate with BDMs on the development of existing and new dedicated accounts · Responsibility for achieving results with little oversight· Recognize and effectively prioritize work to solve issues in an efficient manner· Focus time and effort to increase sales to aid in the company’s profitability· Complete a high volumes of work, keeping a rapid pace without sacrificing accuracy

• Was part of a team that handles accounts of at least one million dollars in sales a year• Always in the top third of the department in sales• Has developed with the training department a new hire video tours and attraction in Kauai, HI• Certified Caribbean Specialist by the Travel Institute, Certified Australian Specialist by the Australian Tourism board and Mexico specialist by Fiesta Americana Hotels

Responsible for customer service, inventory tracking, financial transactionsLaunched new store in Los AltosTrained new sales associates