• Performed as the primary point of contact for up to 8 clients at a time• Identified client needs inventories and planned for stakeholder management• Created and adjusted timelines to track project phases, deliverables, and risks daily• Managed project and production budgets daily throughout phases of projects• Scheduled and assisted with brand strategy interviews• Engage in process improvement through retrospectives• Set expectations for deliverables and problem resolve when needed• Simplified ideas and communicated across broad audiences weekly• Coordinate brand rollout plans and execute them on select projects• Provide up to 24/7 support on-site for client event(s)

• Acted as the secondary point of contact for up to 3 clients at a time• Partnered with Director of Client Services to support project success• Shared next steps and reported on projects daily• Lead branding projects with internal matrix teams daily• Wrote customized scopes of work aligned to client needs weekly

• Supported the Director of Client Services across SaaS clients and internal initiatives• Scheduled internal and external presentations and regroups• Coordinated talent, studio reservations, travel itineraries, and related bookings• Monitored quality standards on all project deliverables

• Plan and market events geared to 1,000 students in Middlebrook Hall• Create & edit educational how-to videos for living in a dorm• Strengthen intercultural connections between 64 residents by holding one-to-one and group dialogue sessions to discuss personal boundaries while fostering a safe, inclusive, and just community •Plan and execute events for a French learning community within Middlebrook• Assist with emergency situations such as evacuations and fire alarms• Educate residents through Foundations for Success

• Assisted with creating, implementing, and measuring Homecoming, and Spring Jam™ marketing campaigns with other team members through Tello, Google Analytics, and Sprout Social• Advertised to over 50,000 students, faculty, and alumni daily through social media ads, banner placements, posters, TV placements, and email blasts• Motivated 20 Street Team volunteers to do a variety of guerrilla market tactics on campus to raise awareness of SUA related events• Implemented and measured feedback loops to make the Street Team more efficient • Spoke to 10,000 incoming freshmen discussing Student Unions & Activities programs during the annual Pride & Spirit event• Announced Homecoming and Spring Jam™ artists on stage in-front of a stadium filled with 7,500 students, faculty, and general public attendees• Conducted research through Qualtrics and Google Forms to determine what artists the student body wants to see•Recieved Gold Elevate award, June 2017

• Collaborate with other departments to meet multiple goals of the club• Built rapport with over 200 daily members• Juggled tasks to ensure a clean and reputable space for all members • Trained and supervised incoming Operation Team Members• Received Employee of the Region Award for the month of July, 2015