Bryce B. Email & Phone Number

ShipEX:Cost savings initiative: Proposed a hardware deployment plan with a projected 4-year savings of $16,000.Endpoint security: Collaborated with the IT team to secure 150+ endpoints with Sophos, mitigating security risks.Customer service excellence: Provided technical and non-technical support to colleagues, fostering a collaborative environment.Process optimization: Developed and implemented SOPs for Azure integrations, daily tasks, guest network configurations, and UNIFI backups, streamlining workflows and boosting team efficiency.Burton Lumber:Server room revamp: Successfully completed a 30-35 hour server room and switch closet overhaul, improving organization, network speed, and VOIP compatibility.Saved the company $30,000 is custom hardware solutions for industrial saws with a proposed inhouse hardware solution.Vail Resorts:Technical expertise: Provided critical support to junior peers during winter/summer seasons, contributing to resolving 2,018 trouble tickets.Upgrade champion: Led the Park City VRI computer upgrade to Windows 10, making it the first destination resort to complete the transition.Operational efficiency: Increased Conference Services profitability by authoring procedures, price lists, and network upgrade plans, enabling successful execution of 30+ revenue-generating events.Safety leadership: Served as the local IT Safety Officer, conducting monthly briefings and maintaining a zero-mishap record.Continuous learning: Demonstrated dedication to professional development by actively studying new IT concepts and technologies.

• 

  Western Governors University

  Information Technology