Bryce Erickson Email & Phone Number

Austin, Texas, Us

In my leadership role, I serve as the primary contact and manager of all operational, analytical, and financial reporting. I oversee and present subject matter expertise for the development of compensation plans, sales quotas, and KPIs to support the achievement of organizational goals. I provide direction to multi-operational teams and innovate tactics from data resources to drive new business opportunities, exceed growth targets, and expand influence in competitor markets.• Directed cross-functional teams to manage $1.5B+ in Annual Recurring Revenue (ARR) across six Global Business Units and improved customer retention rates from 55% at onboarding to 85%+.•Led the implementation and go-live of Oracle Health's $1B ARR acquisition, managing pre- and post-acquisition integration, and collaborating with finance, sales, and operations executives. Established and executed sales strategies, integrated disparate data sources into Oracle systems, and developed comprehensive reporting and KPIs to monitor operational integration through run rate.• Partnered with Executive Sales VPs to maximize results for KPIs related to ARR retention, employee turnover, pacing, and productivity.• Created detailed forecasting and analysis resources, with insight on Global Business Unit specificities, to strengthen executive decision-making.• Trained and mentored business analyst staff, developed global sales training, and established reliable team performance.• Administered and organized forecast reviews, staff meetings, and monthly performance reviews, ensuring accountability and alignment across teams.• Presided over the onboarding program which established schedules for the first 90 days, resulting in faster ramp-up of new hires.

I modernized and led organizational initiatives related to forecasting processes, models, and business solutions to effectively manage revenue/cost/margin, employee turnover, bookings, target pacing, and sales and operations productivity. Leveraging extensive cost management solution experience, I provided detailed insights during Quarterly Ops Reviews. Collaborated with senior leaders in FP&A, HR, Sales, and Operations to identify performance and P&L optimization opportunities.• Coordinated a global team of 5 managers overseeing 18 analysts and technical developers across six sales centers, responsible for $250M+ in annual revenue.• Strengthened operational efficiencies, forecasting, and planning, resulting in improved performance as identified in P&L statements.• Cross-functional leadership with client specific sales operations, finance, developers, coders, and sales leadership.• Created and maintained innovative dashboards using Excel and Tableau and transitioned repeatable and automated solutions to lower cost centers.• Devised a global forecasting tool using Anaplan and Tableau, which improved accuracy and offered real-time insights for the Executive Team.

I was in charge of evaluating data and existing processes to pinpoint inefficiencies and presented solutions which enhanced organizational standards and procedures. In addition, I conducted requirements gathering and tested data and models for clients. Operating in close partnership with clients, I customized and designed software interfaces between systems.• Trained and mentored business analyst staff, developed global sales training, and established reliable organizational performance.• Subject matter expert and point of contact for corporate operational, analytical, and financial reporting.• The first member globally, while serving as Sales Manager, to be selected by leadership to form a new team in charge of global intelligence and solutions.• Maintained and enhanced legacy software to ensure consistent performance and service delivery.• Constructed, executed, and sustained sales optimization strategies

I cultivated and managed numerous external client engagements concurrently, serving as the primary point of contact to enable the provision of superior products and services on time and within budget. In addition, I effectively optimized sales performance using historical and contractual performance analysis to set and distribute team and individual quotas. Using my experience, I directed team performance and led by example to facilitate the achievement of targets related to sales goals and customer satisfaction. In authority for the hiring, training, development, discipline, and escalations related to the team.• Governed concurrent customer engagements leading to an increase in ARR from $15M to $75M as Senior Global Sales Manager with ServiceSource LLC.• Advanced and presented QBR material such as relevant contractual rates and data, and provided guidance and recommendations leading to future business improvements and the capitalization of growth opportunities.• Supported the implementation of new clients from pre-sales to "on-the-phone" date and beyond, and presided over sales and operations staff recruitment to facilitate successful product launches and seamless transitions.• Successfully commanded a team of four direct report managers and 25 sales representatives, providing leadership, guidance, and mentorship to promote a culture of high performance, growth, and career development.

Executive Mba

Bachelor Of Science (B.S.), Business Administration And Management, General