Bryce Harding Email & Phone Number

Annandale, VA, US

Reston, Virginia, US

• Managing cloud IT service delivery of projects, daily operations and service improvements.
• Manage Azure Gov & Azure subscriptions and tenants.
• Manage Office 365 environment.
• Built multiple PowerShell scripts to automating several administrative tasks.
• Created multiple SOPs, implementation guilds and presentations.
• Managed IAM via Azure AD, MFA, SSO, SSPR, PIM, B2B, B2C, ADFS, WAP, AD Connect services.

Fairfax, VA, US

Current role as a Microsoft Azure Architect supporting Accelera Solutions SPAWAR programs. Primarily responsible for the buildout of a dedicated Active Directory Forest within the Azure Government Cloud environment. Serve as an engineer, assisting with design and architecture of piloted programs, to include re-engineering existing systems for cloud based.

Mclean, VA, US

• Azure Active Directory Identity & Access Management (IAM) in the cloud
• Designed, deployed and managed high availability Azure AD Connect servers integrating on-premises AD with Azure AD providing a single sign-on solution to all Office 365 users.
• Automated tasks via PowerShell preparing all user and group AD objects for synchronizing to Azure AD.
• Implemented Azure AD Premium single sign-on to multiple (SaaS) apps and web apps using SAML.
• Deployed Azure Password Management features, Self-Service Password Rest and Password Write-Back.
• Created New-User Tool via PowerShell for IT Helpdesk automating a plethora of tasks.

Arlington, VA, US

• USDA Agricultural Research Service - Active Directory Consolidation Project for Homeland Security Presidential Directive 12 (HSPD-12).
• Responsible for providing technical oversite and leadership to migrate over 100 AD infrastructures and the resources therein into a centralized, enterprise USDA Active Directory Forest.
• Develop PowerShell Scripts for administration, automation of processes, and issue resolution.
• Provide technical leadership, utilizing prior lessons learned experience and knowledge transfer to a team of 10 Active Directory Engineers to simplify complex domain migration activities.
• Facilitate technical discovery, migration road map planning for over 100 different IT departments.
• SharePoint document management of project artifacts (project schedule, project documentation, deliverables, communications, presentations, risk register, performance reports, SOPs, tools, scripts and knowledgebase).

Mclean, Virginia, US

• USDA Office of CIO - Assisted in migrating USDA highly autonomous messaging platforms to the first Office 365 cabinet-level federal government agency deployment of a full cloud messaging and collaborative environment.
• Provided technical and leadership expertise delivering defined processes with a strong focus on customer and business outcomes to develop programs/projects migrating messaging platforms to O365.
• Designed and implemented a 24x7x365 Enterprise Tier-2 Support IT Service Management (ITSM) infrastructure based on IT Infrastructure Library (ITIL) best practices with minimal supervision.
• Managed Tier-2 support team for pre and post O365 Fast Track migration activities and provided Tier-3 support to escalations collaborating with relevant IT teams and vendors for quick and effective resolutions.
• Mentored colleagues in career development fostering personal growth using continuous service improvements strategies building a highly motivated and skilled team that produced superior results.
• Design and Manage 200 Hyper-V systems to include creating virtual machines, virtual networks, installing integration services, performing snapshots/clones, and performing P2V server consolidations.

Warrenton, VA, US

• Real-Time IT asset tracking solution at the Food and Drug Administration’s (FDA’s) White Oak Data Center (WODC) facility
• Provided training for acquired incumbent contractors from previous vendors. Managed operations and maintenance for enterprise messaging infrastructure
• Managed project racking, stacking, and configuring for new routing and server equipment in datacenter
• Responsible for messaging team admins tasks and performance
• Developed and tested SOPs for performing server upgrades, builds, configurations and maintenance

Arlington, VA, US

• Modernizing IT messaging infrastructure to streamline communications for DOD contractors and company head quarters
• Responsible for defining system’s requirements for projects to modernize IT messaging infrastructure
• Led IT projects in designing new messaging infrastructure hardware and software, Active Directory forest consolidation, virtualize servers, configured SimpleSync to merge accounts between forests during migrations.
• Streamlined project processes and procedures reducing migration time for tens of thousands of mailboxes
• Strategic planning to reduce costs and overhead by installing virtual servers on blade hardware increasing line capacity and redundancy in datacenters
• Increased efficiency by 50% with high availability cluster and Network Load Balancing configurations

• Key member in projects to rebuild datacenters, consolidate domain forests and support for Department of Labor (DOL) Information Technology Center (ITC)
• Managed messaging environment with over 42,000 mailboxes, configured Exchange clusters with Network Load Balance configurations for improved performance and high availability
• IT trusted advisor for United States Secretary of Labor regarding any mobile device communications.
• Led projects to build test labs for configuration testing, upgrades, patch management, hot fixes and service packs
• Managed Cisco IronPort Systems SPAM firewalls. Implemented LDAP lookup configurations and DNS records reducing SPAM by 10%
• Developed SOPs for building and managing Exchange servers, adding new devices to the BlackBerry Enterprise Servers (BES) and documented procedures for disaster recovery

Bonn, Nordrhein-Westfalen, DE

• Field Engineer responsible for managing and supporting telecommunications services and predictive dialers at client locations
• Product support for SCO UNIX servers running SER Solutions telephony software
• Visited customers in the field for hardware upgrade and new installations of servers and dialers

US

• Responsible for corporate IT infrastructure management and support
• Managed Exchange servers, spam firewalls, Domain Controllers, Active Directory and backups of corporate assets
• Managed training labs imaging workstations using Norton Ghost Cast server. Created new images for laptops and workstations
• Developed processes and configured security for Active Directory management, SPAM, antivirus solutions
• Responsible managing the VPN security configurations for remote users accessing internal resources

London, London, GB

• Radio Frequency (RF) Engineer analyzing mobile networks for optimization and analytic platform performance
• Provided highly responsive RF engineering support and product maintenance services for Analyzer software solution. Duties included: supporting RF engineers from all major wireless companies generating KPI reports.
• Captured details to report “bugs” found in software to developers for solutions
• Led internal IT support of incidents, change management and inquiries, managed all server configurations, updates, backups and setup new machines
• Managed the antivirus updates and removal of viruses on infected machines
• Managed the configuration and security of VPN connectivity with clients

Bonn, Nordrhein-Westfalen, DE

• Engineer responsible for managing and supporting telecommunications services and predictive dialers
• Tech Support for SCO UNIX servers, hubs, modems, T1 lines with telephony software, load firmware, patches, drivers and troubleshoot incidents
• Installed and replace hardware and software on servers and dialers
• Created and improve written resolutions for knowledge database
• Responsible for internal IT support of laptop functionality and security
• Prepared checks for mailing to vendors

Jacksonville, Florida, US

• Responsible for supporting domain name registration for clients, small to large companies around the world
• Responsible for configurations and registration support of top-level domains for the World Wide Web, modifications of IP address and DNS servers
• Wrote several key solutions for knowledge database, logged and reported customer service support activity
• Verified security encryptions on e-mails for updating registry and processed legal documentation
• Provided training for new tech analysts to administer and support customers domain name registration

Business Administration Associate In Science

Sharepoint

Microsoft Certified Systems Engineer (Mcse) Track And Cisco Systems (Ccna)

It Support / Network Administration