Bryce Hedden Email & Phone Number

Greater Toronto Area, Canada

Oakville, Ontario, Canada

Oakville, Ontario, Canada

• Directly assisted with implementation of a new Enterprise Resource Planning (ERP) software, Microsoft Dynamics 365.
• Worked cross-functionally with various departments to ensure accurate and precise data collection.
• Aided in the creation and updating of hundreds of customers, Vendors, Finished Goods, and thousands of Bill of Materials, and Pricing into D365.
• Successfully managed independently on multiple projects with tight deadlines in a very fast paced environment.
• … Show more
• Communicated with warehouse sites to ensure accurate processes were followed in moving to the new system D365. Show less

Niagara Falls

• Effectively served customers promptly, courteously and responsibly.
• In addition to interacting with customers, my responsibilities included unloading trucks; handling stock; and operating computerized cash registers.
• Assisted in handling large amounts of money from the safe, issuing advanced orders, and helped in the collection of fundraising donations to help profit local community organizations to further assist the company’s.

Fort Erie

• Oversaw the importation of thousands of shipments via ocean, air, rail,and truck; Carrying various goods from all over the world and made themcompliant with Canadian Customs, CFIA, and CBSA.
• Advised clients on import and export restrictions, tariff systems,insurance requirements, quotas, and other customs relatedmatters.
• Maintained relationships with customs brokers, truckers, clients,and border officials in other locations/ports to expedite the clearingof… Show more
• Maintained relationships with customs brokers, truckers, clients,and border officials in other locations/ports to expedite the clearingof cargo. Show less

• Represented the Niagara Regional Health Department St. Catharines Division in a provincial wide successful Social Branding Campaign called UPRISE, that focused on the effect that big tobacco companies have on youth.
• Created demonstrations and attended live events where recruitment of Brand Ambassadors took place.
• Held meetings and assisted with the implementations of active social media contests in order to promote healthier living and a smoke free life.

• Tested vendors of the Regional Municipality of Niagara who sell tobacco products to ensure there are no sales to minors being made.
• Filled out all paper work professionally and filed for possible court dates.
• Attended court and assisted in the revision of programs for the community promoting healthier lifestyles and better understanding of Regional policies.

• Successfully assisted customers and made them feel at home, along with welcomed and accepted into the store.
• Remained calm, courteous and respectful at all times.
• Took ownership of the customer’s needs, and always sought out solutions to problems until they were fully resolved.
• Made the customers experience as enjoyable as possible.
• Successfully took orders along with received shipments and supported fellow employees with proper and successful work during “Graveyard”… Show more
• Successfully took orders along with received shipments and supported fellow employees with proper and successful work during “Graveyard” Shifts. Show less

Bachelor Of Arts - Ba, Economics

• Minor in Business

Computer Science, Communication Culture Information And Technology