Maximizing revenue for eight hotels and three brands, our hotels are: Holiday Inn West Edmonton, Holiday Inn Lloydminster, Holidyay Inn Express Whitecourt, Holidyay Inn Express Slave Lake, Holidyay Inn Express Drayton Valley, Ramada Edson, Super 8 Fox Creek, and Hampton Inn Lloydminster.

Responsible for our 5 hotels: Hyatt Place Edmonton/Downtown, Hilton Garden Inn Edmonton International Airport, Clarion Hotel and Conference Centre Sherwood Park, Hampton Inn Fort Saskatchewan, & Holiday Inn Express Fort Saskatchewan.

• Opened the Hyatt Place Edmonton-West, including pre-opening marketing, setting up OTA's, Social Media, Consortia agreements.• Established local and national accounts.• Refined pricing strategies and evaluated demand.• Coached the sales team.• Resolved escalated client situations.• Achieved 100+ indexes in occupancy, ADR, and RevPAR after six months of opening (brand average is14 months)• Earned the 2017 TripAdvisor Certificate of Excellence.

• Represented three properties in the Edmonton area as well as refer to other Nova properties. • Identify new and existing client needs and propose the property and strategy that best suits their needs. • Advised the General Managers on pricing strategies.• Strategized to reach the targets and goals set for each property and the area as a whole.• Prepared reports by collecting, analyzing, and summarizing sales and market information.• Participated in annual budgeting.

• Provided guidance and motivation to my team.• Resolved escalated client situations. • Created monthly reports explaining sales numbers and spending.• Developed sales plans and promotions.

•Uncover business through prospecting, sales calls, and networking. •Secure business by anticipating client needs•Ability to identify current market trends and adjust marketing efforts accordingly.•Ensure customer inquiries or issues are addressed in a timely and professional manner.

•Assisted in farm management decisions.•Solved problems using a wide variety of skills including carpentry, metalworking, and electronic/electrical skills.•Operated, maintained, and repaired heavy machinery. •Safety orientated and cognizant of surroundings.

•Motivated fellow employees to provide a high level of customer service and increase their personal sales numbers.•Developed, planned, and actively participated in branch marketing and sales efforts to increase and improve business.•Supervised, trained, coached, mentored, and evaluated staff in order to develop them into future managers.•Orchestrated daily rental operations by organizing staff, acquiring vehicles, delegating duties, and maintaining a positive work atmosphere. •Assumed overall branch operations as required.•Remained focused and organized during fast paced and stressful situations. •Increased fleet over 100 cars resulting in the branch operating 300 plus cars.•Obtained a customer service rating of 85% completely satisfied. •Recognized in Enterprises elite sales ranking four times.

•Excelled at ancillary sales. Recognized in Enterprises elite sales ranking three times.•Provided personalized customer service.•Actively marketed to both new and old accounts to seek business and to maintain current relationships.