Plan and deliver service for all groups and hospitality areas. Act as liaison between Sales, Box Office, and all other departments to ensure seamless game day experience for clients. Assistant manage gameday box office operations, customer service, and staff. Service all season ticket holders and attend to any special needs or requests from sponsors, staff, and special groups. Assist in budgeting, pricing, and ticket projections process for Spring Training and Minor League season. Assist with… Show more Plan and deliver service for all groups and hospitality areas. Act as liaison between Sales, Box Office, and all other departments to ensure seamless game day experience for clients. Assistant manage gameday box office operations, customer service, and staff. Service all season ticket holders and attend to any special needs or requests from sponsors, staff, and special groups. Assist in budgeting, pricing, and ticket projections process for Spring Training and Minor League season. Assist with the planning, development, and execution of promotional and special events. Show less

Manage gameday operations including scoreboard operations, guest services, sound assistant, locker room attendant, and replay official for Division 1 sports team with emphasis on men’s and women’s basketball, baseball, and men's and women’s volleyball. Attend to all NCAA regulations while remaining flexible during busy game days with sudden changes.

Lead the operations and tournament services for the student intern team. Responsible for communicating with service vendors including builds, catering, beverage services, power, event management and signage. Manage all operational and event management duties for Fan Village, Sponsor Activation areas, Military Outpost and Carl’s Jr. food truck on Hole 13; managed all operational and event team staffing for The Oasis on Hole 17. Communicate with sponsors on daily operational needs to acheive… Show more Lead the operations and tournament services for the student intern team. Responsible for communicating with service vendors including builds, catering, beverage services, power, event management and signage. Manage all operational and event management duties for Fan Village, Sponsor Activation areas, Military Outpost and Carl’s Jr. food truck on Hole 13; managed all operational and event team staffing for The Oasis on Hole 17. Communicate with sponsors on daily operational needs to acheive activation goal. Achieved 100% of food donation goal by calling local companies and restaurants. Managed the social media team to achieve a 85% increase in reach, 98% increase in engagement, and 20.6% increase in total followers. Show less

Operating all Golf Shop ResponsibilitiesAssist with managing events for membersAssist with public golf eventsOrganizing Steward StaffWork alongside Player Services to fulfill member needsWork with POS system Point of Contact for all members and guestsRelaunching social media platforms and planningAssist members with any golf-related or event-related issues

Assisted with preparation and execution of operations at Reds Development Complex and Goodyear Ballpark for 2022 Spring Training. Supported multiple Reds personnel across departments including front office, media relations, player development, and coaching staff with an emphasis on VIP tours.

Worked as part of the intern team to assist with operations, tournament services, and corporate hospitality for the 4,000-guest tournament. Coordinated Twitter, Instagram, and Facebook accounts for the tournament and increased reach by 95%, engagement by 93%, and total followers by 17.3%.

Managed the course pro shop to ensure smooth operations and provide high quality customer service. Coordinated the schedules and task assignments for outdoor service, marshals, and pro shop employees.

Podcast about the NFL and College Football. Published on any of your favorite podcast platforms. Also responsible for all graphic design and social media publishing for the podcast.

I cleaned all golf carts. Picked up the driving range. Ensured good customer experience when getting on the course and warming up. I worked by myself the entire time I had that job. I also worked in the pro shop from time to time and managed the course.