Bryce Mendonça Email & Phone Number

Canada

Responsible for driving efficiency and effectiveness for the overall customer experience, including various end users and stakeholders.- Lead the C&E group within the Customer Experience (CX) function of Prophix Software- Define and implement procedures and practices for the CX group, resulting in increased efficiency and customer satisfaction. - Drive.

Mississauga, ON

> Design, manage and coordinate processes with companies that allow the organization to respond to external or internal opportunities.> Collaborate with leadership to review, edit, and refine internal processes and procedural maps; train and execute on initiatives.> Ensure that all personnel files are up to date and in compliance with company policy.>.

Mississauga, ON

Developing and Implementing systems and processes to ensure the longevity of the incredible startups we work with.This was accomplished through:- Graphic Design- Team organization and coordination- Program development and ensuring communication between mentors, stakeholders and the ICUBE community.

Teaching Assistant for:- CCT224: Performance Assessment of Companies- CCT322: Online Marketing

- Developed decks & packages using Adobe Creative Suite for participants and investors.- Implemented effective social media & marketing strategy though content calendars, marketing campaigns, Google Adwords & Facebook Business.- Trained associates on social media marketing & project management for successive planning.

- Developed monthly & specialty marketing campaigns that grew our social media interactions by over 150%- Coordinated the overview & strategy when planning and programming events to ensure logistics, marketing and execution of events are completed with excellence and on budget.- Experience with presenting proposals to Government officials and garnering.

- Developed a cross-functional management style in order to effectively manage the human, physical and financial resources of the front store and ensuring that store objectives are achieved- Provide leadership and guidance to store staff in exceptional customer service- Resolve customer complaints ensuring exceptional customer service.- Maintain and.

2700 Argentia Road, Mississauga

- Project Coordinator for summer camps, conferences and productions designed to host 600 people.- Helped develop standard operating procedures and programs for all audio/visual and operations teams for weekly events in which over 100 volunteers and staff operate.- Spearheaded the creation and execution of marketing initiatives within a team; including.

2700 Argentia Road

- Developed youth programs and subsequently, targeted marketing strategies by age brackets to increase enrollment.- Led a team of 20 volunteers; which included training all individuals on systems needed to complete weekly tasks.- Provided administrative assistance to supervisors to ensure multiple projects (up to 6 simultaneously) were effectively managed.

- Provided a weekly update to all departments to ensure all associates were aware of Hillsong’s current initiatives.- Developed training programs and facilitated training sessions for teams of up to 40 people.

Bachelor Of Laws - Llb, Law

Honours Bachelor Of Arts - High Distinction, Business/Corporate Communications, 3.53 Cgpa

Bachelor Of Arts (Ba), Communications

Diploma, Theology