Bryce Roberts Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, Us

-Proved successful working within tight deadlines and a fast-paced environment.-Built Power BI databases, reports, and table structures for web applications.-Conducted data modeling, performance and integration testing.-Coordinated deployments of new software, feature updates and fixes.-Corrected, modified and upgraded Power BI workspaces to improve performance.-Pioneered the use of future technologies such as Copilot and Power Apps to deliver reporting solutions to clients.-Developed training programs for executive leadership teams.-Collaborated with backend developers in order revamp old databases for reporting usage.-Tested and deployed scalable and highly available software products.-Created an Executive Reporting website within Sharepoint housing reports from every level of the company categorizing them by department.-Tracked work progress consistently within Jira and used that to collaborate with cross functional teams

Tampa, Florida, Us

• Consistent communication and service while engaging with Credit Unions/End Users to develop project plans to fit their business model • Lead Foundational Training sessions both in person and virtually to educate credit unions and walk them through the process of using our software to better help their data governance needs• Create Interactive Tableau/Power BI Dashboards for the business to satisfy and exceed their user requirements • Developed a training program for newly onboarded internal employees including videos and documentation • Collaborate daily with Customer Success Managers in order to resolve issues and discuss various analytical solutions with the client• Manage a portfolio of 15-20 clients at one time to successfully see them through the Implementation process• Provide end users with UAT dashboards/reports and make changes based on user feedback • Complete IT Service requests for ad-hoc support, modifications to existing reports or requests for new reports within Salesforce• Use Jira to provide project management and QA team with updates on development• Take lead on Power BI Projects to create visual data flows for upper management • Create Power Bi report demo’s that would pull from SQL to present to potential end users/Credit Unions • Contribute to helping integrate Salesforce into the Trellance business model• Use of Zendesk for direct support for clients dealing with critical loading failures• Conduct Quarterly Business Reviews with Credit Unions and assess any needed changes

West Hollywood, Ca, Us

Responsible for successful client data drop into secure servers which led to increased success rate of financial application utilizations.SQL report creation through aggregation of client data leading to exceptional support of web based applications Analyzed and researched end user client issues and provided effective solutions to technical issues within asset portal leading to productive outcomes for customer and enterprise.Zen desk utilization to effectively provide multiple application support across several clients simultaneously.Stakeholder Collaboration with Level 1 tier and P tier developers for escalation of in app issues for high level resolution. Comprehensive use of Test Harness for daily creation of account updates leading to enterprise efficiencies and positive customer experience

Tampa, Florida, Us

Process Improvement through creation of visual reports to contribute to successful launch of application faculty tool to track curriculum progress for USF school of medicine. Collaboration with other specialized developers to provide strategic thinking perspective leading to creation of a reporting system that ran concurrently with the application. This resulted in successful launch of the technical tool

Seattle, Wa, Us

Determined changes needed in real time to facilitate high efficiency deliveries for upwards to over 300 units dailyDemonstrated top level effective time management by meeting and exceeding business standards.Used existing software to analyze best customer service routes for on time delivery solutions.

Houston, Texas, Us

Produced outstanding sales results by generating $42,000 of sales revenue in less then 12 weeks leading to applicable business unit growth impact for two store locations.Achieved #1 sales intern recognition in 3 subsequent weeks for double digit sales growth by effectively uncovering through software systems, in demand inventory and providing customer centric solutions.

Sourced brokers and logistic companies using integrated company software to impact just in time delivery of loads for grocery wholesale products across the United States.