My creative professional experience and skill-set come from years of progressively technical product support, customer service, and artistic pursuits. I have a proven track record that exemplifies my creative ability paired with the ability to be highly adaptable and a critical thinker.I continuously strive for a first-class work ethic with a positive attitude. I'm a people person so I enjoy interacting with colleagues and clientele while tackling new challenges that come my way. My specialties include Illustration and Design, Problem Resolution, Customer Engagement, External/Internal Communications, Writing & Editing, Technical Communications, and Support Documentation.I’m proficient in all Microsoft Office (365), Apple's iWork Suite, and Google's (G Suite) programs. I have extensive use in a wide range of CRM/ERP database systems including; Access, Clarify, Epicor, Gateway, Oracle, Pappy, Peoplesoft, SalesForce.com, Sanctuary, SAP, and Star systems. I have graphic art experience using various Adobe and Gimp desktop publishing programs. I’m a cross-platform PC/Mac user adept in the use of Operating Systems in Windows, Chrome, Linux, and Mac, as well as tablet, and smartphone devices (iOS, Windows, & Android).
Listed skills include Databases, Cloud Computing, Enterprise Software, Salesforce.Com, and 27 others.