Bryce Mapp 🍍 Email & Phone Number

Vero Beach, Florida, United States

Our purpose is to help business achieve their goals through exceptional Customer Service and Technology.We ensure your systems' run smoothly, stay secure, up-to-date, and deal with the day-to-day technical issues so that you can remain focused and productive on your business. We assume responsibility for your business’s IT services such as help desk, virus protection, backups, cybersecurity, networking, data, patching, and more. We monitor, update, and manage these services while proactively maintaining your systems to ensure productivity for you business. We help you acquire software and hardware, keep track of and report on hardware assets and software licenses.IF you want peace of mind that all of your technology needs will be solved, then let our specialists assist you today.

Boca Raton, Fl

Mooresville, Nc

* Managed $3M department budget and a program budget of $56M for #47 Fortune 100 company.* Oversaw functional area of assets, developed enterprise asset portfolio and supervised cross-functional teams including project managers, solution architects, and technical analysts.* Coordinated and supervised project execution, including establishing project budget, schedules, resourcing, scope and release management processes.* Enhanced productivity by developing dashboards to track asset lifecycle and in-flight projects. * Proposed optimized future-state visioning based on metrics comparisons by conducting asset assessments, maintaining IT and business-level service attributes for assets, and determining where Returns on Investment (ROI) can be made.Key Projects & Achievements: * Demonstrated leadership expertise by managing more than 150 on and offshore personnel, and supervising all aspects of the application set from support to strategic programs. * Decreased risk and adhered to schedule by creating methodology for deployment of multiple systems.* Managed largest portfolio in enterprise, including cultivating and directing team responsible for deploying largest program in Lowe's history.* Streamlined company processes by incorporating applications, including Sterling Order Management, across numerous organizational channels.Responsible for creating an enterprise asset portfolio that leverages asset profiling tools. Manages cross-functional teams of Project Managers, Sr. Software Engineers, Solution Architects, Technical Analysts, Business Analysts, and developers to develop a complete portfolio catalog of assets.Coordinating and managing the execution of appropriate programs and projects leveraging enterprise partners including budget, schedules, resourcing, and scope, monitoring and release management associated with any project/program being executed.

Mooresville, Nc

Manage cross‐functional teams responsible for delivering defined project outputs on time, within budget, and with quality results. Responsible for the overall coordination, planning, organizing, status reporting and stability of project/program oriented work efforts within a given Solution area. Execute project management processes and methodologies for IT and business to ensure projects are delivered on time, within budget, within standards and meet / exceed customer expectations. Coordinate communication with all impacted areas to ensure awareness around scope, budget, risk and resource needs.Key Projects and Achievements:Developed standardized methodology for deployments of multiple systems in order to reduce risk and maintain schedule.Built and managed a team that is responsible for deploying the largest program in the history Lowe’s.Implemented Strategic applications including Sterling Order Management across multiple channels within the organization.

New Orleans, Louisiana

Guide all phases of project / program management life cycle for multimillion-dollar portfolio. Forge partnerships, cultivate ongoing relationships and negotiate contracts with enterprise clients and vendors. Liaise daily with C-level executives and senior leadership of various banking units to formulate and align projects with business strategies. Assemble, lead and coach top-notch teams of 13+ project managers and over 48 project consultants. Manage / track multimillion-dollar budgets and secure / allocate resources. Deliver presentations to clients and executives on project status and overall portfolio health.Key Projects and Achievements:* Integral member of team charged with integrating IT systems for major bank acquisitions / mergers. * Served as Lead Project Manager of largest program in bank’s history, a multi million dollar project entailing integration of multiple technologies, leading to 50% reduction in complexity of IT infrastructure, and $14.2M in annual savings. * Steered migration of core financial, human resources and business systems to integrated enterprise solutions.* Orchestrated planning and execution of service-oriented architecture (SOA) and enterprise service bus, leading to substantial reduction in number of application interfaces required.* Skillfully planned and led project for devising a single application to administer and track enterprise-wide training requirements for initial consultant role, leading to recruitment for full-time position.

Held full accountability for overseeing maintenance, support and enhancement of enterprise-wide information and telecom systems for multi-property hotel and spa. Devised operational, budgeting and enterprise hardware / software integration strategies for 320-node LAN/WAN with 800+ users. Coordinated technology audits and assessments, leveraging results to enhance operations and standardize services. Established and regularly updated policies and procedures for areas such as information systems administration, security and quality assurance. Selected, negotiated and managed vendor relationships.Key Projects and Achievements:* Played key role in design, deployment and calibration of multi-platform information systems infrastructure and telecommunications system.* Instrumental in reducing expenses by $120K annually by facilitating enterprise-wide audits that led to cost containment and revenue enhancements for all aspects of telecom-management process.* Spurred design and delivery of dedicated 305-node DSLAM network that led to revenue enhancements of over $500K annually.* Drove evaluation, enhancement and standardization of multiple critical business processes, leading to dramatic reductions in cost for IT services.* Designed and delivered customized training programs to provide departments with techniques for maximizing efficiency and reducing cost, including one that reduced help desk calls by 40%.* Planned and organized deployment of IT solutions for several major global corporate conferences.