Project Support Engineer | Workflow Supervisor
CurrentOversee the creation, management, and distribution of dailies - the processed footage from a day's shoot - on film and television productions. Key Responsibilities:System Monitoring: Monitored the health and performance of production systems, servers, and network infrastructure, proactively identifying and resolving issues before they impact production workflows.Configuration Management: Managed and maintained the configuration of production systems, ensuring consistency… Show more Oversee the creation, management, and distribution of dailies - the processed footage from a day's shoot - on film and television productions. Key Responsibilities:System Monitoring: Monitored the health and performance of production systems, servers, and network infrastructure, proactively identifying and resolving issues before they impact production workflows.Configuration Management: Managed and maintained the configuration of production systems, ensuring consistency and reliability across environments and adhering to industry best practices for configuration management.Automation: Developed and implemented automation scripts and tools to streamline repetitive tasks, improve operational efficiency, and reduce manual intervention in production processes.Security Compliance: Ensured compliance with security policies, procedures, and best practices for production systems and data, implementing appropriate measures to protect against security threats and vulnerabilities.Technical Support: Served as a technical expert and point of contact for production crews, post-production teams, and external vendors regarding dailies processing, equipment operation, and troubleshooting.Incident Management: Responded to and resolve production incidents in a timely manner, following established incident management procedures to minimize disruption to production schedules and ensure the continuity of operations.Client Communication: Communicated regularly with directors, producers, and other key stakeholders to understand project requirements, provide status updates, and address any concerns or feedback related to dailies delivery and quality. Show less