- Rightsized organizational structure of 70 members on 7 cases to deliver more value pro bono to nonprofit clients- Co-led 21 member executive committee focused on client project success and organization efficiency strategy- Oversaw brand and documentation standardization initiatives, leading to reformed standards and templates across the organization- Overhauled internal communication strategy, streamlining client team, executive committee, and general body interactions

Client: Crossroads Campus- Led development on actionable marketing materials and social media strategy, leading to increased media engagement- Oversaw lead generation for local partnerships to increase brand recognition- Guided development of summer intern programming and marketing, creating new opportunities for young adults in Nashville to get involved with Crossroads Campus- Directed program pipeline development for new Crossroads Campus initiative, creating detailed geographical analysis to highlight potential community partners based on access to transportation- Steered grant writing and sourcing process, leading to increased grant intake and success

Client: Nashville FIlm Festival- Generated 10 pre-planned program opportunities to create new membership growth and revenue streams - Provided recommendations regarding marketing strategies and membership structures, benchmarked against industry leadersClient: Vanderbilt Next Steps- Selected to work on the five person team for the Next Steps project out of 71 SCNO members- Developed pitch deck designed to equip Next Steps to raise $50,000- Created leads list of potential contact points for targeted fundraising

- Leveraged ERPNext and PowerBI to more accurately tag, sort, and visualize 1000+ employee workforce to better target crossandup-skilling opportunities, leading to a more efficient rollout of workforce deployment- Drove strategy and implementation of PowerBI dashboards to analyze HR, sales, and payroll data across all business units

- Researched and vetted 12 Chinese manufacturers 5 fulfillment companies before selecting business partners leading to affordable, effective product creation and distribution- Self taught and utilized skills in supply chain, brand and product design, vender relations, and marketing strategies- Developed and oversaw full $30k+ budget, funding, and growth planning- Directed bi-weekly team meetings, bringing detailed reports to guide decision-making- Reorganized marketing efforts, creating steady sales velocity improvement

- Reviewed 4 customer journeys related to credit card user experience, highlighted 23 pain points, and provided examples of industry best practices to rectify them- Conducted 8 stakeholder interviews in the real estate space, synthesizing insights to direct client business development- Analyzed 75,000 rows of client billing data, underscoring key cost reduction areas stratified by ICA and BIN9- Researched loyalty strategy and points spend across 37 companies in the travel and hotel industry, contributing to practice knowledge and thought leadership

- Utilized DOMO to create 2 dynamic dashboards viewable by 20,000+ employees to help with data-driven decision-making- Reviewed and trained on core IT service management principles (incident, problem, change, service request management) and assisted 18 programs and 250+ services in governance to insure data fidelity