Dynamic professional with a proven track record as the first outside sales representative in Northwest Ohio, entrusted with the strategic responsibility of establishing and cultivating relationships within a new territory spanning six counties. Specializing in relationship management, I excelled in building rapport with medical providers and creating impactful new accounts for the laboratory. This role extended beyond conventional sales responsibilities, encompassing strategic relationship… Show more Dynamic professional with a proven track record as the first outside sales representative in Northwest Ohio, entrusted with the strategic responsibility of establishing and cultivating relationships within a new territory spanning six counties. Specializing in relationship management, I excelled in building rapport with medical providers and creating impactful new accounts for the laboratory. This role extended beyond conventional sales responsibilities, encompassing strategic relationship management and proactive engagement with healthcare professionals. This experience equipped me with a profound understanding of the healthcare landscape and a unique ability to navigate changes in insurance policies and emerging technologies.• Pioneered the establishment of relationships in an entirely new territory, successfully positioning the laboratory as a trusted partner for medical providers.• Developed and implemented a comprehensive logistic plan, ensuring the timely delivery of results and facilitating consultations with physicians and other healthcare professionals.• Played a pivotal role in educating the market on evolving insurance policies and emerging testing technologies, contributing to enhanced awareness and adaptability. Show less

As an accomplished Outside Sales Manager, I spearheaded sales initiatives across the Ohio and Pennsylvania territory, showcasing exceptional expertise in relationship management and sales strategy. My tenure was marked by significant achievements and a steadfast commitment to excellence in driving sales and nurturing client relationships.• Attained the prestigious ranking within the Top three in Sales for the year 2022, demonstrating exceptional sales acumen and an unwavering dedication to… Show more As an accomplished Outside Sales Manager, I spearheaded sales initiatives across the Ohio and Pennsylvania territory, showcasing exceptional expertise in relationship management and sales strategy. My tenure was marked by significant achievements and a steadfast commitment to excellence in driving sales and nurturing client relationships.• Attained the prestigious ranking within the Top three in Sales for the year 2022, demonstrating exceptional sales acumen and an unwavering dedication to achieving and surpassing sales targets.• Demonstrated advanced proficiency in utilizing Salesforce CRM, leveraging its capabilities for effective client management, sales tracking, and strategic planning.• Established a reputation as a proven relationship builder, adept in forging and nurturing long-term partnerships with potential partners, thereby enhancing the company’s market presence and profitability.• Excelled as a dynamic presenter of complex financial products and services, adept at translating intricate financial concepts into understandable terms for diverse audiences.• Employed a data-driven approach to sales and cross-selling, harnessing analytics to inform strategies, optimize sales processes, and enhance client satisfaction. Show less

Established and led a successful marketing and new media consultancy, specializing in seamlessly integrating new media into traditional business plans. As the founder and chief strategist, I played a pivotal role in driving business growth, establishing profitable operations within the first quarter, and delivering impactful consultation and marketing services to a diverse clientele.• Founded a marketing consultancy with a strategic focus on bridging the gap between new media and… Show more Established and led a successful marketing and new media consultancy, specializing in seamlessly integrating new media into traditional business plans. As the founder and chief strategist, I played a pivotal role in driving business growth, establishing profitable operations within the first quarter, and delivering impactful consultation and marketing services to a diverse clientele.• Founded a marketing consultancy with a strategic focus on bridging the gap between new media and traditional business plans, leveraging innovative solutions to enhance client visibility and market positioning.• Provided expert consultation and marketing services to a diverse range of clients, offering tailored solutions that align with their unique business objectives and market dynamics.• Specialized in account set-up, account management training, new media plan creation, and the development of compelling visual content including video, graphic design, website design, and comprehensive content plans.• Established and maintained strong relationships with clients, ensuring a deep understanding of their needs and goals, which informed the creation of bespoke strategies to meet and exceed expectations. Show less

As the Marketing Manager for a credit union boasting over $1 billion in assets, I led a dedicated team of three full-time employees in orchestrating comprehensive grassroots and digital marketing initiatives. My role extended beyond traditional marketing responsibilities, encompassing strategic coordination across three major markets.• Orchestrated and facilitated collaborative efforts with community leaders to align organizational goals with the needs and aspirations of the local… Show more As the Marketing Manager for a credit union boasting over $1 billion in assets, I led a dedicated team of three full-time employees in orchestrating comprehensive grassroots and digital marketing initiatives. My role extended beyond traditional marketing responsibilities, encompassing strategic coordination across three major markets.• Orchestrated and facilitated collaborative efforts with community leaders to align organizational goals with the needs and aspirations of the local community. This strategic coordination bolstered the credit union's community impact and strengthened relationships with key stakeholders.• Developed and implemented comprehensive financial literacy programming tailored specifically for young adults. This initiative not only served as a testament to the credit union's commitment to community education but also empowered young individuals with essential financial knowledge.• Forged strategic partnerships within the community, successfully negotiating long-term sponsorships. These partnerships not only provided financial support but also heightened the credit union's visibility and influence within the local landscape.• As the overseer of the Young Professionals Program, I took charge of guiding and nurturing emerging talents within the organization. This program facilitated the professional growth of young individuals, contributing to a dynamic and skilled workforce.• As the Head of the Member Experience Program, I spearheaded initiatives aimed at elevating member satisfaction. Through a data-driven approach, I analyzed member experience data and implemented targeted strategies, resulting in measurable improvements in service quality and overall member satisfaction. Show less

As a visionary co-founder of Chatter Yak, a pioneering Credit Union Service Organization (CUSO), I played an instrumental role in revolutionizing marketing solutions for credit unions of varying sizes. Under my leadership, Chatter Yak emerged as a versatile provider, offering services ranging from website creation and new media consulting to graphic design and innovative contest software, catering to the unique needs of the credit union industry.• Successfully transitioned Chatter Yak from… Show more As a visionary co-founder of Chatter Yak, a pioneering Credit Union Service Organization (CUSO), I played an instrumental role in revolutionizing marketing solutions for credit unions of varying sizes. Under my leadership, Chatter Yak emerged as a versatile provider, offering services ranging from website creation and new media consulting to graphic design and innovative contest software, catering to the unique needs of the credit union industry.• Successfully transitioned Chatter Yak from a startup concept to a profitable business, achieving break-even status within just nine months. This rapid growth was a testament to effective business strategies, exceptional client management, and a deep understanding of the credit union market.• Spearheaded the development of a cutting-edge marketing software tailored for credit unions, with the versatility to be adapted across various industries. This innovation not only provided a competitive edge but also showcased our commitment to technological advancements in marketing.• Drove the company's sales operations with a focus on consultative services, extending our reach to credit unions nationwide. As the lead salesperson, I employed a B2B approach, which was pivotal in building a broad and loyal clientele.• Positioned Chatter Yak at the forefront of the industry, garnering national attention. My efforts led to multiple publications in national outlets, enhancing our brand visibility and establishing thought leadership in the sector.• Culminated my tenure at Chatter Yak by navigating the company through a strategic sale in 2017, a move that underscored the value and potential of the business in the rapidly evolving credit union marketplace. Show less

Blessed to work in a unique culture with talented people. We put our members first in everything we do. Bringing our branch experience into the digital world and living the Cooperative Principles every single day.

As the driving force behind marketing, advertising, and public outreach for a dynamic credit union with $145 million in assets and over 15,700 members, I orchestrated comprehensive initiatives that significantly impacted the institution's growth and community engagement.• Led and coordinated all marketing efforts, managing a substantial budget of $500,000. My strategic leadership and approach resulted in effective campaigns that resonated with the target audience, contributing to the credit… Show more As the driving force behind marketing, advertising, and public outreach for a dynamic credit union with $145 million in assets and over 15,700 members, I orchestrated comprehensive initiatives that significantly impacted the institution's growth and community engagement.• Led and coordinated all marketing efforts, managing a substantial budget of $500,000. My strategic leadership and approach resulted in effective campaigns that resonated with the target audience, contributing to the credit union's continued success.• Established and curated an innovative and robust social media presence across multiple platforms, cultivating engagement with thousands of users. Leveraging these platforms, I successfully connected with the community, enhanced brand visibility, and fostered meaningful relationships.• Orchestrated monthly meetings with young adults, championing financial literacy and community awareness. This initiative not only demonstrated the credit union's commitment to community education but also strengthened its ties with the younger demographic.• Managed public relations and community outreach efforts, establishing strong business relationships with key entities such as Firelands Regional Medical Center, NOMS, and local school districts. These partnerships amplified the credit union's community impact and extended its reach.• Earned multiple recognitions and awards within the credit union industry, underscoring the success and innovation brought to marketing and community engagement efforts.• Spearheaded initiatives that successfully lowered the average age of the credit union's membership from 48 to 44 years old within the first full year, reflecting my commitment to aligning the credit union with evolving market dynamics. Show less

I provided case management services for children and adults diagnosed with severe mental illnesses. Coordinated services, engaged in advocacy and served as a treatment liaison between my clients, their therapists and their psychiatrists.