Bryce Shi Email & Phone Number

Canberra, Australian Capital Territory, Australia

Canberra, Australian Capital Territory, Australia

Canberra, Australia

• I worked within the Australian Public Service as a Change, Transition & Production Support Coordinator for a major project to provide, deliver and maintain a solution; while ensuring that the required technology.
• Working with our project delivery team and respective Business As Usual (BAU) teams
• Provide on-call support after hours… Show more I worked within the Australian Public Service as a Change, Transition & Production Support Coordinator for a major project to provide, deliver and maintain a solution.
• Provide on-call support after hours where required
• Triage incidents and follow up on customer enquiries
• Quality checking on issues raised and resolution statuses

Canberra, Australia

• Vision-Box was the successful supplier of the hardware solution and I was contracted out to the Australian Government; helping to deliver services, knowledge and solutions for the Automated Border Processing roll-out.
• Providing remote technical support and troubleshooting
• Infrastructure installation and on-site maintenance
• Client support, liaison and engagement
• Process and procedural improvement… Show more Vision-Box was the successful supplier of the hardware solution and I was contracted out to the Australian Government; helping to deliver services, knowledge and solutions.
• Process and procedural improvement and documentation

Canberra, Australia

• I worked in a highly blended and skilled project team to deliver solutions as part of major capital funding arrangements from the Australian Government. Our team successfully delivered solutions within a reduced time.
• Develop and update requirements documentation
• Develop technical solutions for future iterations and… Show more I worked in a highly blended and skilled project team to deliver solutions as part of major capital funding arrangements from the Australian Government..
• Develop technical solutions for future iterations and improvements, including trial plans.
• Provide statistical analysis for executives
• Provide technical data and guidance to help the supplier better support the current solution.

Canberra, Australia

• I was on boarded as an ICT graduate as part of an Australian Public Service department's yearly graduate intake. Here I given opportunities to work in both the corporate secure networks area and within a major project.
• Configured Blue Coat, Checkpoint and Cisco devices
• Generated web certificates
• Managed incidents and changes for proxies and web services
• Performed asset audits
• Performed… Show more I was on boarded as an ICT graduate as part of an Australian Public Service department's yearly graduate intake. Here I given opportunities to work in both the corporate secure networks area and.

Adelaide, Australia

• ContractorI worked for Westpac, while still studying my undergraduate degree, in their internal IT support call centre. This was located at the Adelaide BankSA head office which provided internal first level and second.
• Diagnosed technical problems and faults
• Provided general advice and information related to Westpac
• Performed fault logging and… Show more
• Performed fault logging and reporting to their strict standards
• Displayed accountability

Adelaide, Australia

• Full time memberThe Robotic System Development Association (RSDA) was a university group started to allow students who had an interest in robotics and automation to join and collaborate. This university group was in.
• Coordinating with… Show more
• Coordinating with internal competition groups who were part of the RSDA
• Providing the committee with progress updates
• Responsible for proactively seeking, researching and proposing new competitions available for members to enter
• Helping with any general business

Adelaide, Australia

• Full time placementI was required by my university degree to find a 12-week work experience placement as part of their industry experience criteria. Bendigo and Adelaide Bank, in their Adelaide office, accepted me into.
• Work in fast paced, evolving financial industry
• Learn about… Show more
• Learn about corporate infrastructure and network design
• Gain first hand knowledge from experienced network engineers
• Understand how to manage a corporate network

Bachelor Of Engineering (Beng), Telecommunications Engineering

Activities and Societies: RSDA Club Member, EEESAU Club Member, GAMES Club Member, IEEE

High School