Bryceson Baker Email & Phone Number

Birmingham, Alabama, United States

Diagnosed and resolved a range of software, hardware, and connectivity issues while delivering technicaltraining on hardware/software to end-users at 1000+ store locations across the country.Acted as a point-of-contact for managing telecommunications, data networking, and other technology services from installation to maintenance to ensure proper execution.Utilized ServiceNow ticketing system to monitor incoming tickets, track incidents, and troubleshoot issues.

Birmingham, Alabama, United States

Used open-source intelligence and government databases to validate applicants' education, employment, and criminal histories for clients.Interviewed provided applicant references to ascertain validity of applicant’s reputation and character.Utilized collected intelligence to generate applicant records for the company file database.Maintained accuracy and authenticity of applicant records within the company file database.

Birmingham, Alabama, United States

Assisted clients in selecting items, providing recommendations based on their needs.Maintained accurate merchandise displays to increase chance of sale.Possessed current date information regarding available products and ongoing deals or promotions.Utilized interpersonal communication skills to attract and maintain interest of potential clients.Created and implemented sales strategies to promote business.

Atlanta Metropolitan Area

Performed maintenance and quality control checks on high grade audio and visual equipment.Operated high-grade audio and visual equipment to facilitate clients' needs.Managed construction of elaborate theatrical stage and set design, adhering to the requests of the client.Organized team members to accomplish complex open-ended requests.