Bryce Steffens Email & Phone Number

Chicago, Illinois, Us

Chicago, Illinois, Us

Chicago, Illinois, Us

• Management: Oversight of over 5000 amazon robots. Driving robotic technician team advancement and success. Project management, continuous improvement, work system standardization.• Reliability Engineering: Development of tools and data interpretation to monitor and improve the efficiency and reliability of automated systems. Created a tool that led technicians to reduce the alarms on automated work stations by 30%.• Equipment/Software Expertise: Amazon Robotics, Kiva, Robotic Work Cells, Material Handling Equipment, Microsoft Excel, Visio, Infor EAM Database, Tableau, Causelink (Root Cause Analysis), LEAN, Toyota Kata.

Chicago, Illinois, Us

•Management: Interviewing, hiring, training, and scheduling responsibilities; communicating with team through reports and meetings. •Subject Matter Expert and Trainer: Designing and implementing national trainings, including a group training that increased the daily pack rate by 32%. Certified in performing Root Cause Analysis (RCA).•Technical Analytics: Creating and executing data-driven automated system modifications to measurably increase reliability and achieve Key Performance Indicators (KPI).•Equipment/Software Expertise: Allen Bradley PLCs, MicroLogix, ControlLogix, and CompactLogix, Powerflex VFD, HMIs, RS Logix5000, Automation Direct C-More HMI, Cognex Dataman & Insight, SICK (Scanners, Lidar, Safety), Keyence Sensors, Zebra Print Engines, Mettler Toledo Industrial Scale, Ethernet, Profibus, AS-i Bus, 480V 3-Phase, 110 VAC, and 24VDC, Scan Label Apply Manifest Microsoft Excel, Visio, QNX, MiniTab, Causelink (Root Cause Analysis).

Washington, District Of Columbia, Us

Technical / Troubleshooting• Performed service for industrial water systems; RO, SDI, and lab units.• Installed, repaired, maintained, adjusted, and troubleshot industrial equipment, piping, instrumentation, and the electronic components of water purification systems.• Factory certified for service on Veolia ELGA Lab Water Systems.• Tested and interpreted results and data of industrial water treatment and water chemistry.• HAZMAT and HAZWOPER certified.Customer Service / Communication• Exceeded customer service expectations on annual review.• Regularly received e-mail and verbal recognition from customers for excellent service.• Supported technical sales through vendor equipment research and customer communications.• Performed contract and purchase order verification to prevent delays in serving the customers.• Researched technical documents to find correct replacement parts for customers.• Utilized SAP to manage orders, scheduling, and customer database information.Analytical / Procurement• Increased branch productivity and profitability by $30,000 in 2017 by correcting inventory and creating standardized technician "tool-kits."• Analyzed and monitored part usage and demand to ensure critical parts were on hand.• Improved customer data for their equipment information to facilitate easier quoting.• Managed warehouse inventory, ordering, logistics, and projects to support orders. • Innovated reporting tools and created barcodes to optimize work efficiency.

Santa Clara, California, Us

Technical / Troubleshooting• Performed system troubleshooting, adjustment, and repair to meet deadlines and commitments.• Worked with lithography SLAM and photo resist on TEL Act12 and Lithius CleanTracks.• Completed high precision maintenance to comply with cleanroom standards.• Monitored and replaced manufacturing chemicals.• Complied with and strongly supported company and industry safety policies and procedures.• Utilized enterprise software to access database and maintenance management systems.• Followed procedures and interpreted data with accuracy to perform adjustments that maximize quality.• Read and interpreted system drawings and schematics to perform repairs. • Practiced and became familiar with CI (continuous improvement) systems such as LEAN manufacturing, ISO9000, Kaizen Blitz, and Six Sigma.• Executed changes developed through the CI systems, leading to organizational efficiency and success.Leadership / Communication• Assigned to be a team leader; earned recognition for leading the team to higher safety standards and production goals.• Supervised and assisted others in training for certifications.• Delegated tasks based on training needs to build a qualified, capable, and energetic team.• Developed best practices to exceed daily performance goals and standards.• Investigated near-miss incidents; oversaw issue resolution. • Acted as a liaison between the technicians and operations managers to keep them updated on issues that could affect production time and availability.• Performed with a sense of urgency and problem-solved in a high-pressure work environment to meet output commitments and goals.• Interpreted the needs of engineers and the operations crew to create daily logistic plans for completing tool repairs while maximizing output.

Technical / Analytical• Designed and maintained a website, performed upgrades, and conducted contests to generate traffic.• Built a computer suitable for professional video production.• Managed the development and improvement of new processes for culling and editing video projects leading to a substantial increase in productivity.• Handled purchasing and accounting using Quickbooks; took steps to ensure a profitable business position.• Developed best practices to manage multiple projects to meet deadlines for customers.• Proficient using Adobe Creative Suite (Photoshop, Illustrator, InDesign, Bridge, Media Encoder, and Lightroom) and Microsoft Office.Customer Service / Communication• Built customer confidence through clear sales presentations, highest service standards, an outgoing professional demeanor, and availability to answer questions.• Provided a personal and creative touch for customers while developing a close business relationship.• Designed sales brochures that were clear, concise, and caught the customers attention.• Effectively directed and supervised film crew at customers' preferred locations.

Washington, Dc, Us

Technical/Troubleshooting• Operated and maintained power plant equipment including water boilers, valves, pumps, filters, condensers, steam powered and auxiliary machines.• Recorded and interpreted hourly logs on plant parameters to ensure proper operations.• Read and interpreted system drawings and schematics. • Maintained knowledge and proficiency of the ship-board nuclear power system and the associated safety procedures.• Training on operation and maintenance of power plant equipment included mathematics, physics, heat transfer, fluid flow, chemistry, thermodynamics, power plant systems, hydraulic systems, nuclear theory, and electricity.Leadership / Communication• Supervised and assisted others in training for qualifications.• Wrote maintenance work orders with appropriate safety precautions.

Bachelor Of Science (B.S.), Nuclear Engineering Technology

Associate Of Science (A.S.), Computer Information Science

Nuclear Power Technology/ Power Plant Operator

Education record

Associate Of Science - As, Computer Science