Bryce Walters Email & Phone Number

Louisville, Kentucky Area

● Identified and corrected any document formatting and translation errors using Microsoft Office and Adobe Creative suites and performed initial and final quality assurance checks to ensure completed translations adhered to client specifications. ● Coordinated between clients and suppliers to quickly resolve any reported errors, requested edits, or additional requests then reported, documented, and tracked project and file statuses via proprietary tracking database. ● Utilized control software to download files, establish project workflows, and deliver completed files. ● Managed project cost estimates and bidding process for suppliers and clients and updated and maintained billing spreadsheets for accounting department. ● Established project completion times and deadlines for suppliers per client needs and updated and maintained internal knowledge base with new procedures and practices. ● Provided constructive feedback to production team to improve performance and trained new front end team members on software and procedures and led coordination efforts with teammates on high priority projects to enable quick turnarounds while maintaining high degrees of quality. ● Conducted black box testing on proprietary project tracking applications with the use of MantisBT for bug tracking purposes and updated our database of translations for each client to ensure consistency of terms across all projects. ● Edited raw files in notepad to bypass software compatibility issues when necessary. ● Developed procedures for and completed projects that fell outside our normal workflows.

Louisville, Kentucky Area

● Resolved up to 100 support tickets daily from production team involving image quality and production errors. ● Adjusted and modified any images that did not meet company quality standards using Adobe Photoshop and Illustrator. ● Coordinated with all other production areas to troubleshoot any printing errors and developed new procedures when necessary to prevent further errors. ● Developed creative solutions to production issues to ensure products were completed within scheduled deadlines and managed all high-profile specialty requests that required extreme levels of quality, precision, and rapid completion. ● Assisted IT department with setup and teardown of individual workstations and when necessary, entire departments. ● Designed custom images for staff members upon request and management approval. ● Assisted production departments as needed, while still performing my normal duties. ● Coordinated heavily with our Expedite team during peak season to make sure errors were handled as quickly as possible, and to operate all work areas that were normally inactive during night shift. ● Conducted testing on new production software updates to find bugs before going to the production floor. ● Assisted management in developing new department layouts to increase productivity and organization.

Master'S Degree, Game Design

Bachelor Of Applied Science (Basc), Digital Entertainment And Video Game Design

Associate Of Science (As), Multimedia