Bryce Cullen Email & Phone Number

• Utilized Salesforce to create field service dispatches for service partners to troubleshoot solar arrays.• Maintained communications between partners and customers on steps towards resolving issues.• Conducted biweekly meetings with Sunrun and partners to discuss open service projects. • Fielded inbound calls assisting customers or technicians with questions regarding solar arrays.

Boone, North Carolina, United States

• Managed the Lease Tracking System ensuring current pre-lease percentages met weekly goals.• Guided potential tenants through properties, highlighting amenities and answering all questions.• Followed up with all potential prospects and leads using the Internal Lead Management (ILM) system.

Boone, North Carolina

• Coordinated with colleagues to streamline point of sale interface optimizing customer checkout times.• Tracked prior sales history of menu and drink items purging selections to increase revenue. • Maintained steady communications among stakeholders ensuring project deliverables were completed successfully.

Apex, North Carolina

• Conduct cash loans on cashiers registers in need of money. Pickup cash from cashiers drawer when the till has too much cash on the sales floor. • Compile and count all register tills at the end of the night and ensure the amount within the till matches the computer report, and count and declare store safe. • Manage Customer Service Desk, operate lottery machine and Western Union Terminal.• Finalize the lottery machine through printing sales reports and ensuring the proper amount of cash is within the machine to match the printed report.