Bryce Cullen Email & Phone Number

• Utilized Salesforce to create field service dispatches for service partners to troubleshoot solar arrays.
• Maintained communications between partners and customers on steps towards resolving issues.
• Conducted biweekly meetings with Sunrun and partners to discuss open service projects.
• Fielded inbound calls assisting customers or technicians with questions regarding solar arrays.

Boone, North Carolina, United States

• Managed the Lease Tracking System ensuring current pre-lease percentages met weekly goals.
• Guided potential tenants through properties, highlighting amenities and answering all questions.
• Followed up with all potential prospects and leads using the Internal Lead Management (ILM) system.

Boone, North Carolina

• Coordinated with colleagues to streamline point of sale interface optimizing customer checkout times.
• Tracked prior sales history of menu and drink items purging selections to increase revenue.
• Maintained steady communications among stakeholders ensuring project deliverables were completed successfully.

Apex, North Carolina

• Conduct cash loans on cashiers registers in need of money. Pickup cash from cashiers drawer when the till has too much cash on the sales floor.
• Compile and count all register tills at the end of the night and ensure the amount within the till matches the computer report, and count and declare store safe.
• Manage Customer Service Desk, operate lottery machine and Western Union Terminal.
• Finalize the lottery machine through printing sales reports and ensuring the proper amount of cash is within the machine to match the printed report.