Bryce Wilcox Email & Phone Number

Salt Lake City, UT, US

Draper, Utah, United States

Lehi, Utah, United States

-Managed book of 28 enterprise accounts ($2.2m annual revenue)-Ensured client success by regular contact & account review

-Developed streamlined onboarding process for quick implementation for new logo clients-Contributed to a reduction of over $12m in company-wide churn

Draper, Utah

Provided first-level assistance for Tesla vehicle drivers though troubleshooting technical issues as well as service-related needs. Assisted customers with scheduling service center as well as mobile technician appointments. Directed customers to appropriate departments for assistance with roadside events as well as account support. Promoted to support.

Washington, District Of Columbia

Engaged with customers to educate them on the products and services rendered by Vivint Smart Solutions. Negotiated contracts which included the services, pricing, and agreements to the customers satisfaction. Coordinated with team members for effective training and sales techniques. Learned to engage in diverse sales interactions.

Murray, Utah

Provided interactive first level care with patients by assessing their needs and concerns to discuss with the doctor. Assisted the doctor in varied medical proceedings and clinical visits. Carried out tasks including taking x-rays, gathering patient vitals, updating and editing patient medical records using specialized software, ensured the patients needs.

Salt Lake City, Utah

Assisted the sales operations team in acquiring new or prospective clients utilizing customized marketing strategies, data assessment, and analysis of current clients. Created, analyzed, and presented surveys of current client satisfaction rates of the healthcare database to further understand client needs and potential areas of improvement.

Provided technical and general support to members and customers of the Engage Global team. Created and maintained positive relationships with current members and customers by ensuring that their downlines were active and products arrived promptly.

Provo, Utah Area

Assisted disabled person with basic non-medical needs such as bathing, dressing, bathroom, meals, accessing the community etc. Provided personal and social support for disabled person when appropriate and necessary. Created a personal lasting friendship with said individual.

Lehi, Utah

Answered Weave customers' inbound calls and technical questions about the Weave software and features. Troubleshooted problems with VoIP phone system or desktop client software with customers of Weave.

Lehi, Utah

Evaluated modern and accurate market costs and pricing of construction through contact of current and potential software clients. Created and maintained intricate Excel sheets of market data pricing and cost estimates that were then utilized as the company standard for cost data collection.

Bachelor’S Degree, Public Health, Senior

Activities and Societies: Y-Serve Healthcare Program Director, Spanish Healthcare Interpreters

Associate’S Degree, Associates Of Science

Earned Associate's Degree while still in high school.