Bryan Halterman Email & Phone Number

Morrisville, Nc, Us

Morrisville, Nc, Us

Raleigh, North Carolina, Us

Raleigh, North Carolina, Us

Raleigh, North Carolina, Us

Cary, Nc, Us

Hanover, Md, Us

Bethesda, Md, Us

Provide daily, end user support for 500+ local and remote users on the TSA HRAccess program. Provide support on Windows XP and 7 hosted on both physical and virtual machines. - Designed and developed a web based Employee Directory in ASP.Net (C#) with an Oracle database as a replacement for spread sheets that were maintained by the individual site administrators. Participated in the full life cycle of the application.- Configure, maintain, and deploy Windows XP and Windows 7 images for laptops and desktops using Ghost images. This includes hardening images to DOD/NIST specifications, applying security patches and updates, as well as any software required by the client.- Assist property management with inventory tracking and assignment. - Instruct and assist users in using VPN technologies such as Juniper network connect and Cisco AnyConnect.- Reorganized all wiring in cabinets, hand-made custom patch cords and documented all port changes in the appropriate port maps.- Create and maintain department SOI’s and SOP’s

Hanover, Md, Us

Subcontractor to Lockheed Martin Corporation. Provided daily, end user support for 500+ local and remote users on the TSA HRAccess program. Provided support on Windows XP and 7 hosted on both physical and virtual machines. - Configure, maintain, and deploy Windows XP and Windows 7 images for laptops and desktops using Ghost images. This includes hardening images to DOD/NIST specifications, applying security patches and updates, as well as any software required by the client.- Assist property management with inventory tracking and assignment. - Instruct and assist users in using VPN technologies such as Juniper network connect and Cisco AnyConnect.- Reorganized all wiring in cabinets, hand-made custom patch cords and documented all port changes in the appropriate port maps.- Create and maintain department SOI’s and SOP’s

Atlanta, Georgia, Us

I installed, maintained, and repaired equipment as part of a technical team in the greater DC, MD, and VA region for over four years. I troubleshot and resolved hardware and software related issues, restored equipment stability, and achieved high levels of customer satisfaction. In January 2008 I was elected by my peers to be Team Lead and successfully maintained this leadership role for the remainder of my time at NCR. In addition, I was responsible for company assets totaling over $50k including a company vehicle and parts used in repairs. As a virtual employee I utilized Blackberry devices to update and complete repair orders. I logged on to corporate VPN's remotely via laptop. I managed my laptop's software and hardware including minor repairs to hardware and installing software and performing setup of up Windows office programs such as Outlook and Excel.At NCR I had a primary focus on retail point-of-sale (POS) equipment using Windows-based operating systems along with laser printers, including Lexmark, HP, and Brother printers. I have worked with NT4, Windows Server 2000, and Windows Server 2003. I have also utilized proprietary PXE boots, bootable disks, and Norton Ghost for use in imaging computers. I troubleshot networking equipment including cabling, hubs, switches, NICs and routers. I also used Telnet to setup SMC switches and have a basic understanding of setting up various switches.

Bethesda, Md, Us

Bachelor’S Degree, Computer Information Systems Web Administration And Development

Full Stack Web Development, Computer Software Engineering

Certificate Of Completion, Mcitp:Sa

High School Diploma