Managing and supporting a team to promote opportunities and experiences for people with learning disabilities. Engagement with local networks and support groups to seek out development paths.Delivering best in class experiences and services whilst maintaining a safe working environment during COVID19.

Management and co-ordination of care delivery across a range of different services within the learning disabilities sector. Identifying development opportunities for people and services.

Project management of refurbishment works to a sports facility for people with learning disabilities

Delivery of induction courses for new starters to ensure a successful start, covering technical, safety, and service excellence modules.Engaged with subject matter experts to design and deliver leadership courses for leaders of the future.Worked across departments with various stakeholders to update and maintain standard operating procedures.Supported the delivery of transformation initiatives embedding a culture of right first time within the engineer workforce.Facilitated and… Show more Delivery of induction courses for new starters to ensure a successful start, covering technical, safety, and service excellence modules.Engaged with subject matter experts to design and deliver leadership courses for leaders of the future.Worked across departments with various stakeholders to update and maintain standard operating procedures.Supported the delivery of transformation initiatives embedding a culture of right first time within the engineer workforce.Facilitated and presented product awareness demonstrations across the business for directors and high level management.Lead the nationwide team responsible for ensuring the specialist engineer teams had the right skills and knowledge to be successful in supporting their teams productivity and service KPI's.Supported the redesign of the training induction modules through liaising with subject matter experts and providing a consultancy service. Show less

Consistently achieved customer satisfaction through service and installation of Sky's premium products, whilst delivering on the company ethos of 'Believe in Better'.