Help employees in the Arizona Retirement System and any individuals that want help, identify and fill any possible income gaps that may be present at retirement. In addition I provide much needed protection and estate creation services by taking advantage of tax deferred accumulation coupled with Tax Free distribution, and compounding interest benefits to provide for their future.

Supervision and training of a team of PAP Specialists. We assist potential patients in the enrollment into a program that provides free life altering medication to those that qualify. My supervision duties include training, tracking KPI, discipline, coaching, and auditing among many other day to day items.

Financial protection products to assist families cover the costs that health plans don't cover. The best part is that you can get all your premium back that has not been used via a claim. These are highly needed, "can't lose" policies. I invite you to reach out to me for information about coverage or opportunities to build a future for you and your family.

I have been in the insurance industry since 1993. After starting my insurance career in Eugene, Oregon, I moved to Southern California to get some sun and begin a new journey. Now that we have proudly sent our daughters off to college, I have settled here in the greater Phoenix area to build my new agency with Farm Bureau Financial Services. I chose Farm Bureau Financial Services because we are a little different than other companies. I am licensed and certified in all lines of Insurance, and my goal is to provide you with excellent service and knowledge, so you can make the best choice to protect your world. My office is in Gilbert AZ and I service all of Arizona and Utah. Please remember, a referral is the best compliment that you can give me.

Call center supervisor for Enrollment growth and Claims teams. I supervised as many as 28 agents which were my responsibility to conduct soft skills training and regular reviews of performance.~ Co-Supervised the Claims team with 17 direct reports (Since 11/2017)~ Co-Supervised the Enrollment Growth team with as many as 28 direct reports~ Conduct performance reviews and corrective actions when needed~ Conduct Quality Audits, set up coaching or coach agents based on deficiencies revealed.~ Conduct interviews to evaluate potential candidates for positions with the team.~ Evaluation of potential HR issues to determine if escalation is advised.~ Conduct trainings on MMP, Marketplace and Medicaid products, procedures and guidelines.~ Handling escalated “Supervisor” calls as needed by agents.~ Compiling and distribution of required reports for upper management team.~ Tracking and maintaining of agents licensing & certifications.