Development Manager, Riot Direct Network Delivery Lead
Los Angeles, Ca, Us
Bootstrapped sustainable delivery and operations practices for a global team of network engineers located across four time zones. Led the delivery of projects that optimized and scaled the footprint and capabilities of Riot Direct, Riot Games’ internally developed and managed global ISP/Backbone/Edge network; responsible for managing, monitoring, expanding, and maintaining all network DDOS protection and prevention, CDN usage, and peering circuits and relationships, all focused on improving both Internal Rioter and League of Legends’ Player Experiences worldwide.• Leveraged relationships with Finance and Purchasing partners to streamline financial decision making and execution for connectivity and hardware acquisition.• Introduced project planning and execution concepts, define frameworks and processes, charter teams and projects, coach and mentor team members for performance• Created operations group of engineers to define, document, manage, and improve emergent work streams; e.g., defining SLAs, improving time-to-repair, incident reporting, monitoring of the network, and creating and optimizing repeatable processes.