Bryna Rudy Email & Phone Number

Madison, Wisconsin, United States

• Manage multimillion-dollar Group, Private, and Custom Program
• Grew Group by 78%, Private by 57%, and Custom business by 50% from 2017-2019.
• Coordinate more than 100 trips and 1000 guests per year from pre-trip planning to post-trip feedback
• Build strong client relationships to generate repeat business and earned Hospitality Award in 2019
• Target and vet prospective customers through over 100 monthly outreach calls
• Collaborate with Trip Design and Marketing Team to maintain competitive advantage and develop plan to promote products and increase sales

Madison, Wisconsin Area

• Managed sales inbox in order to leverage all potential guest points of contact
• Exceeded monthly sales goals, and was top performer with multimillion dollar sales revenue yearly
• Consistently received over 4.7 out of 5 rating in customer service and communication
• Utilized NetSuite to coordinate customers simultaneously throughout trip process
• Appointed by executive team to mentor and progressively train new sales reps

Blenheim, New Zealand

• Greeted customers in a timely manner and ensured each person received exceptional service.
• Collaborated with colleagues from diverse backgrounds

Greater Chicago Area

• Created content for and assisted with crowdfunding campaign and promotion.
• Assisted in implementation of fundraising events.
• Supported marketing strategies through creation of email communications and social mediacontent.

Osuna, Spain

• Assisted in teaching English and Science to students ages 3 – 12 and managed classroom behavior.
• Designed lesson plans with a variety of activities to ensure student engagement and encourage lifelong language learning.
• Planned activities to educate students and teachers about American culture and customs.

Madison, WI

• Cared for three young girls, from newborn to 6 years old
• Organized and carried out daily activities (i.e. swimming lessons, Little Gym, dance classes, library time, arts & crafts, etc...)
• Managed the children's behavior, providing praise and discipline when needed.
• Planned and prepared meals and completed household chores (i.e. cleaning, laundry, and errands).

• Taught Spanish to elementary students before/after school.
• Assisted in lesson planning and used games, songs, and activities to keep students engaged and ensure lifelong language learners.
• Provided feedback and weekly newsletters to encourage parent involvement.

Manitowish Waters, WI

• Ensured customers received quality service in a timely matter.
• Organized and maintained a clean bar & grille and assisted in inventory and stocking.

Bachelor Of Arts (Ba), Psychology And Spanish

Activities and Societies: Study Abroad - Sevilla, Spain Volunteer Tutor

Spanish Language And Literature

Honed my Spanish language skills and learned about the Spanish culture. Participated in cultural outings and events.