Ensure the provision of administrative support and coordination of all base-grade nursing positions within Alice Springs Hospital Nursing Services. Provide reporting on HR indicators through accurate record keeping while providing efficient Onestaff and salary liaison services to Alice Springs Hospital and the greater Central Australia Region.

• Manage workloads within a fortnightly deadline and providing debt recovery services to client. • Effectively multi-tasked and prioritized tasks according to need.• Manage the generic email inbox, registering new work, answering queries. • Check processed overpayment workbooks and certify pay transactions in the pay system. • Manage the overpayment database ePOD making sure it is up to date and accurate. • Answer customer queries and provide a high level resolution service• Communicate the progress of the unit with monthly reports on stats • Reviewing super refunds and deductions from pay as payments received.

Key duties and responsibilities1. Manage and coordinate all operational aspects of the whole of government function of salary overpayment recovery including the effective and timely delivery of services.2. Supervise a small team to successfully achieve required outcomes by providing accurate direction, effective communication, mentoring and guidance, constructive feedback and the timely management of performance issues. 3. Maintain and continuously improve Standard Operating Procedures, ensuring legislative changes are incorporated. 4. Communicating with influence to achieve compliance to legislative requirements and prompt recovery timeframes with senior Agency delegates. 5. Support a culture of achievement and continuous improvement through constructive practices with a focus of improving the effectiveness and efficiency of services through engendering a high-level professionalism, innovation and client focus. 6. Identify, investigate, develop and work in partnership with Payroll Managers when developing strategies for mitigation of overpayments for both Payroll Services and Agencies.

Responsible for the processing of salary overpayments • Working within the payroll system to make adjustments as needed gross cumulative totals • Maintaining records of client interactions in HP TRIM • Providing a first level query resolution service through the Q-Master call center. • Clear communication with clients regarding there salary overpayment and what repayment options are available to them. • Setting up recovery actions in the payroll systems.

As a Recruitment Officer I provide high quality, prompt and efficient service and advice to clients in relation to recruitment activities (advertising, vacancy applications and entry level recruitment) for the whole of Government.• Ensure the provision of efficient and timely recruitment advertising and vacancy file preparation.• Action tasks associated with recruitment activities to ensure a quality service delivery is provided in line with departmental objectives, policies and procedures.• Provide accurate and timely advice to internal and external clients on a range of recruitment queries and processes.• Prepare correspondence utilising a range of recruitment processes and ensure clients are kept accurately informed.• Contribute to the development and implementation of a client focussed continuous improvement program to ensure best practice in recruitment processes.

As a Property Manager I am responsible for management and monitoring of the NT Government portfolio of leases for commercial, industrial and special use property to ensure that lessor and lessee obligations are performed in a timely manner.• Procure and manage security, cleaning and grounds maintenance contracts.• Manage and resolve disputes regarding lessor and lessee responsibilities within the lease agreement.• Ensure buildings are managed in accordance with NT Property Management policy for energy efficiency and environmental sustainability (including recycling of waste and water).• Ensure building performance data is received from the lessor in the format required to maintain energy efficiency and environmental sustainability accreditation; where required.• Manage building performance via formal and informal meetings with building owners/agents and tenant clients.• Develop and implement a communications awareness strategy for tenants to ensure they understand the benefits of supporting sustainable development in commercial property and lessee clients.• Verify and recommend lease and service contract invoices for payment and ensure the terms and conditions of contracts and leases are met by contracting parties.

Provide assistance and advice to Information Management Unit clients in the management of inactive records. This includes retrieval and return of records from off-site storage centers, examining and sentencing records for disposal and destruction using approved Retention and Disposal schedules, and participation in investigations and research projects dealing with inactive records.• Provide advice and assistance to DBE employees in the management of inactive records.• Assist work units with good record keeping practices in accordance with requirements for examination, listing, boxing, consigning, documenting and destruction of inactive records.• Update metadata on the TRIM records management system to reflect changes in disposition and location of records.• Liaison with clients to ensure that records reflect accurate information; with regards to both electronic and hard copy records.• Implement Government and Departmental records management policy and procedures within DBE by providing advice and assistance to DBE employees.

Provide high quality, prompt and efficient service and advice to clients in relation to recruitment activities - advertising, vacancy applications and entry level recruitment for the whole of Government.• Ensure the provision of efficient and timely recruitment advertising and vacancy file preparation.• Action tasks associated with recruitment activities to ensure a quality service delivery is provided in line with departmental objectives, policies and procedures.• Provide accurate and timely advice to internal and external clients on a range of recruitment queries and processes.• Prepare correspondence utilising a range of recruitment processes and ensure clients are kept accurately informed.• Contribute to the development and implementation of a client focussed continuous improvement program to ensure best practice in recruitment processes.

• Handled customer inquiries for the recruitment unit.• Utilised proprietary software for entering customer information into a computerized database.• Dealt with the creation of personal files a recruitment action.• Dealing with probation reports for a range of government departments.• Creating advanced documents to bring added efficiency to the recruitment process.