Makes final determinations on systems requirements and technology selection and performs complex data analysis to ensure data management objectives are met. Provides guidance to lower level staff and serves as a subject matter expert to leadership.30% Provides direction for the mapping of business processes using advanced process-mapping methodologies10% Makes recommendations in the selection of technology solutions to align with business strategies5% Provides guidance to lower level staff in the design, development, and implementation of data reporting and business intelligence systems5% Designs, develops, and implements complex data reporting and business intelligence systems5% Provides advanced procedural and technical guidance to unit staff regarding technology usage and management5% Develops and assesses opportunities for new unit staff training opportunities30% Performs complex data analyses and reporting10% Serves as a subject matter expert to institutional and unit leadership on critical technology issues

Before and during Forward Madison FC Home games I am in constant communication with the ESPN Producers who are off site and have a few second television feed delay so I ensure that the game starts when ESPN are back from commercial and keep them informed of key events during the game as I am right down on the sideline between the coaches and benches and can confirm decisions with the 4th official. Some key events include goals, free kicks, corners, goal kicks, yellow and red cards, stoppage time, and injuries.

I hold a number of roles within the press box on Forward Madison home game days, including but not limited to;- operating the scoreboard to maintain an accurate clock time and score- taking minute by minute notes to compose a press release to the media in addition to a post-match writeup- responsible for capturing and transcribing the audio taken while we, along with the media, when interviewing the chosen coach or player(s) for a post game quote sheet.

I assisted the Fortune Favors team with their re-branding efforts, from Nutkrack to Fortune Favors!

As a Senior Business Analyst at Elephas I supported this rapidly growing business by partnering with team members from all workstreams and facilitating a variety of key projects.Essential Duties and Responsibilities:• Worked closely with the Vice President of IT, contributing to the company goals • Utilized Jira and Confluence to ensure all work was traceable for compliance and audit requirements• Worked on creating the foundation of our Agile Software Development Life Cycle Process that ensured compliance to our internal SOPs• Implementation of NetSuite ERP, Florence eTMF, Climb 2.0• Devised and documented the Software Development Life Cycle to be audit proof• Agile Software Management at multiple companies using Jira, Confluence, SmartSheets, and ClickUp• Researched potential vendor solutions in great detail to present to senior executives.• Ensured that any business changes were accurately identified in a communication plan for multiple stakeholders• Planned, designed, reviewed, and supported business processes• Performed data analysis and discovery to support operations and implementations• Created quality presentations, process diagrams, training materials, documentation, and workflows• Diagnosed and resolved business issues utilizing systems, my analytical skills and data• Communicated effectively with audiences from diverse business and technical backgrounds• Created and maintained internal documentation and repositories• Supported business functions for various internal and external deliverables

Requirements Definition and Design Responsibilities:• Meets with business users and elicits and documents requirements for business systems• Supports the technical design and development activities of the solution• Acquires in depth knowledge of an end-to-end technical solution and their functional capabilities• Understands limitations of technologies and software used to implement business systems• End to end ownership/accountability of technical solutions• Collaborates with developers to review end-to-end solution architecture and design• Collaborates with Process Teams and IT organizations on solution design• Maintains system architecture documentation to ensure appropriate architecture is leveraged for an end-to-end integrated solution.• Acquires clear understanding and capabilities of 3rd party packages and how they fit into our IT solution• Acquires clear understanding of the interaction between systems• Participates in strategic analysis, proof-of-concept, and prototyping initiatives to prepare for utilization of new technology• Designs solutions based on development standards and approaches• Oversees and collaborates with other IT associates to ensure all dependencies are identified• Evaluates alternative designs, makes appropriate recommendation, and documents design solutions• Prepares technical specifications based on thorough understanding of functional specifications• Provides design and builds impact assessments for upgrades• Mentors mid-level Business AnalystsProject Management Responsibilities:• Maintains detailed project plan and ensures projects are staffed with sufficient resources• Manages scope of projects to deliver solutions to expected timelines• Provides effort estimates based on business requirements• Provides timely status updates• Maintains awareness of patches and fixes to collaborate for application health

• Lead customer interview sessions with state agencies to elicit and validate functional and technical requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process description, use cases, scenarios, task and workflow analysis.• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low level information to a general understanding and distinguish user requests from underlying needs.• Collaborate with state agencies, development staff and user interface designers to define requirements and acceptance criteria for implementation.• Create detailed and effective project specification documentation, including user scenarios, screen mock-ups, FRS and Statement of Work.• Perform internal testing and other quality assurance activities.• Responsible for validation of requirements with key stakeholders.• Provide hands-on participation throughout the development life cycle.• Develop trusted relationships with state agency subject matter experts.• 100% Agile Product Development Lifecycle.

Primary Responsibilities:- Maintain consistent communication with business units regarding IT products and services- Facilitate negotiation of priorities between business units, IT management, and technical staff- Gather and verify requirements for project initiatives, enhancement requests, and problem resolution- Communicate business requirements to technical staff and facilitate conflict resolution- Create and execute test plans- Provide project management and analysis services- Create, update, and deliver documentation and training for IT products and services- Ensure timely resolution of second-level help desk cases- Adhere to corporate, departmental, and team policies and proceduresSecondary Responsibilities:- Participate in IT response to emergency incidents- Participate as a member of the IT Business Analyst Team- Participate on project teams as a Business Analyst and/or Project Manager- Communicate service-impacting issues to the IT Help Desk- Draft and distribute IT Update notifications- Application user account administration- Application development, configuration, and system administration- Participation & Review Responsibilities:- Contributes to IT Strategic Plan- Recommend employee Goals & Objectives- Recommend employee education- Recommends purchases- Participate in initiatives to improve IT products and services- Security auditing

As the Account Manager Team Lead at RateLinx I was responsible for cross-team strategies, feedback, process improvement discussions with senior management and communicating changes and new product releases to my team.

As an Account Manager at RateLinx I am responsible for project management, business analysis, customer relationship building, training, marketing, brand reinforcement, maintaining or enhancing current client software solutions and generating new business.RateLinx has engineered transportation logistics software that offers big data tools for ultimate visibility in supply chain expenditures. The data is populated directly from local integration to a company’s ERP & WMS. This provides the data for on-going analytics, simulations and other analysis tools to indicate how your supply chain can be optimized.

As Product Manager I was responsible for product planning, development, implementation, support, related project processes and project management. This included managing SEKO's IT software products throughout the product lifecycle, gathering and prioritizing projects, outlining customer requirements, defining the product vision, and working closely with development, to deliver solid IT solutions. It also included working with sales, marketing and support to recognize opportunities and meet customer requirements. Responsibilities also included ensuring that the product and marketing efforts support the company's overall strategy and goals.

The National Accounts Department is a hybrid of sales and operations which manages Enterprise accounts with annual expected revenue between $250K and $3M. The focus of National Accounts is to efficiently manage and mine these accounts in an effort to procure all expected business.

Echo Global Logistics is a leading provider of technology-enabled business process outsourcing, serving the transportation and logistics needs of our clients. Our proprietary web-based technology, dedicated service teams and robust procurement power enables our clients to see significant transportation savings while receiving best-in-class service.

The Kellstadt Marketing Group (KMG) is a community of DePaul University graduate students, faculty and alumni who are interested and involved in the practice and learning of marketing. They focus on providing our members with the resources, knowledge and connections to become successful marketing professionals. In addition to providing a hub for professional networking, KMG also provides educational programs that enrich the graduate and experienced professionals’ careers.They are also committed to upholding and promoting the highest professional standards in our industry.

Play for Life International uses sports to engage and empower at-risk youth to uplift, connect, and build peace. Through sports, can change more than a moment; we can change the game.Play for Life International is dedicated to helping youth build stronger communities and better lives for themselves. We reinforce our commonalities and empower youth through convening power of sport. We engage and empower at-risk youth through sustainable and substantive programming including sport-specific programs, in school and after school programs, and the coordination of equipment donation.PFLI Principles:To build character and self-esteemTo foster respectTo encourage healthy lifestyles that include physical activity and healthy eatingTo grow a sense of community

Greg Christian Consulting transforms food service companies into more beneficial, more lucrative, triple bottom line companies by making sustainability reachable for those companies.I have been working closely with Greg Christian to build this company by writing the business plan and working with and managing other members of the team on social media marketing strategy and execution.

• Administrative assistant and first point of contact for prospective and current MBA students.• Explained in detail the new student application process, cost, course options, concentration information and solved student issues.• Daily maintenance and organization of student files, advisor calendars, office materials and the working environment.

• Assessment Center Facilitator: utilized my presenting skills to organize groups of fellow MBA candidates during their assessment.• Worked with faculty to research publishable articles and academic journals and managed online grading systems.• Elected to speak on behalf of DePaul students in front of the school board to petition for the tenure of a Management Professor.

Writing a White Paper on the financial, community and environmental benefits of farmers in the Midwest switching from growing subsidized cash crops to growing organic vegetables.Writing a business plan for Greg Christian's new business project.Working on a syllabus for various corporate lunch and learns and executive seminars on sustainability.

Worked closely with AFT’s artistic director and management team on public relations and using online marketing tools.Organised group ticket sales, fundraising, events, marketing material, market research survey and the ‘Giftworks’ database.

• Grant writing: time management skills utilized for multiple grant deadlines, fundraising, and event planning.

Educated Chinese students ranging from age 9 to age 18 in oral English in mixed sex classes of up to 60 pupils. Prepared curriculum based on current events, student interests and in compliance with school requirements.

Revamped the company wide Safety Manual to increase efficiency in finding how to deal with a particular hazardous cleaning product in the event of an emergency among other site and office management tasks.

Customer Service Representative.