Brynn Owen

Brynn Owen Email and Phone Number

Customer Experience
Brynn Owen's Location
Brooklyn, New York, United States, United States
Brynn Owen's Contact Details

Brynn Owen personal email

n/a
About Brynn Owen

Brynn Owen is a Customer Experience.

Brynn Owen's Current Company Details

Customer Experience
Brynn Owen Work Experience Details
  • Dover
    Customer Experience
    Dover Mar 2022 - Jul 2022
    - responsible for customer onboarding and offboarding- triaged customer questions via Slack and email communications- met with customers at a regular cadence to discuss recruiting strategy, channel optimization, and maintaining a pipeline- educated users on Dover's SaaS product, and various Product Integrations (Slack, Nylas, and two-way Applicant Tracking Systems integrations) ensuring customers were receiving the maximum benefit from the Dover platform- worked cross-functionally with Product, Customer Success, Engineering, and a team of Recruitment Coordinators to ensure a seamless candidate lifecycle and ideal customer experienceTools: Django, Front, Shortcut, Slack, Calendly, GSuite, Notion, Microsoft Office, Zoom, Mode, and Dover’s UI
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  • Dover
    Customer Support
    Dover Nov 2021 - Mar 2022
    - Lead technical onboarding for all new customers to Dover systems including the Dover app, Gmail, Slack, Front, and ATS integrations- Created internal documentation & external help center materials for customers and Dover employees- Worked in tandem with the product team to surface and implement product area improvements- Identified and responded to customer needs - Assisted with use of special features and technical questions via Slack or email- Analyzed and reported product bugs to the engineering team- Managed QA process for client to candidate automatic emails through SQL dashboards
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  • Self Employed
    Video Editor
    Self Employed Apr 2021 - Mar 2022
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  • Pure Yoga
    Front Desk Representative
    Pure Yoga Oct 2018 - Feb 2019
    New York City Metropolitan Area
    View

Brynn Owen Education Details

Frequently Asked Questions about Brynn Owen

What is Brynn Owen's role at the current company?

Brynn Owen's current role is Customer Experience.

What is Brynn Owen's email address?

Brynn Owen's email address is bo****@****ion.com

What schools did Brynn Owen attend?

Brynn Owen attended Rider University.

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