Motivated and hardworking professional with multiple years of experience in the customer service industry. Combining strategic marketing expertise, social media management, and hands-on hospitality experience, I provide a unique blend of skills and accomplishments to any dynamic team. I am poised to contribute my strategic mindset, creative acumen, and proven ability to drive results in a challenging and collaborative environment.
-
Program ManagerAche Of Greater OhioColumbus, Oh, Us -
Program ManagerAche Of Greater Ohio Aug 2024 - Present -
Event CaptainThe Kitchen Jun 2024 - PresentColumbus, Ohio, United States• Coordinated and supervised day-of-event operations, ensuring seamless execution of event details in alignment with brand standards.• Managed team members to ensure client satisfaction according to planned details and brand standards.• Attended leadership meetings to evaluate event plans and developed innovative solutions for unique client needs.• Provided exceptional client service, ensuring a flawless guest experience while fostering authentic community relationships. -
Event BartenderThe Kitchen Feb 2024 - PresentColumbus, Ohio, United States• Delivered outstanding bartending services at weddings and corporate events, ensuring memorable experiences for clients.• Partnered with event coordinators to ensure seamless coordination between bar services and overall event flow.• Led interactive cocktail courses, educating patrons on mixology techniques overall enhancing their event experience.
-
Marketing ManagerSagas Restaurant Group Mar 2023 - Dec 2023• Coordinated, planned, and performed all marketing aspects for two high volume restaurants• Planned and created content for social media channels including Instagram and Facebook to increase brand visibility.• Increased brand promotion through development of merchandise program• Developed and executed email marketing campaigns through Klaviyo to drive customer engagement and conversions.
-
Bartender And ServerAtlas Tavern / Sagas Restaurant Group Mar 2021 - Dec 2023Columbus, Ohio, United States• Served guests in fast paced environment, managing time to ensure optimal guest experience• Recommended menu items based on customer needs and preferences including upselling dishes and drinks• Trained new servers and familiarized new employees with company standards and culture
-
Social Media ManagerAtlas Tavern / Sagas Restaurant Group Jul 2022 - Mar 2023Columbus, Ohio, United States• Developed marketing content such as promotional materials and advertisements for social media• Increased customer engagement and followers through social media contests and promotions• Designed and implemented social media strategies to align with restaurant goals
-
Ohio Union Information Center | Front Desk SpecialistThe Ohio State University Aug 2019 - May 2020Columbus, Ohio, United States• Provided campus information to students. administrators, visitors, and clients of the Ohio Union• Coordinated with other departments within the Ohio Union to ensure all clients' needs were met• Managed ticket inventory and $1000+ in sales for student discount ticket program -
Director Of Special EventsOhio Union Activities Board Feb 2019 - May 2020The Ohio State University• Served on 12 member executive board overseeing campus programming budget of $2.2 million• Managed all aspects of planning and production for 100+ events with 110,000+ attending• Facilitated a committee of 16 individuals to plan and fully execute large scale campus events• Managed and improved working relationships across all vendors -
Special Events Committee MemberOhio Union Activities Board Oct 2018 - May 2020The Ohio State University• Proposed and executed interactive events for more than 60,000 students on campus• Coordinated 21 volunteers to effectively run hands on cooking event with Claire King from Tasty• Created and implemented marketing campaign to increase attendance for large scale craft event -
Buckeye Bucket List Program CoordinatorStudent-Alumni Council Oct 2018 - May 2020The Ohio State University• Developed and operated a bucket list of 40+ Ohio State traditions for students and alumni• Managed budget to create and run contests with various prizes encouraging student participation• Increased student engagement via digital submissions by 50% through increased marketing efforts
Brynna M. Education Details
-
Systems/ Behavioral
Frequently Asked Questions about Brynna M.
What company does Brynna M. work for?
Brynna M. works for Ache Of Greater Ohio
What is Brynna M.'s role at the current company?
Brynna M.'s current role is Program Manager.
What schools did Brynna M. attend?
Brynna M. attended The Ohio State University.
Not the Brynna M. you were looking for?
-
Brynna Malen, M.Ed.
Mathematics Teacher Who Specializing In Building Relationships, Cooperative Learning Strategies, Data Analysis And Writing To Improve Math Skills.Buffalo, Ny
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial