Brynne Bernier Email & Phone Number

Greenville, De

• In addition to all operational responsibilities, I was responsible for the following functions o Accounting functions- budgeting, cost of goods analysis, structuring debt andcash flows, reconciliation of all financial transactions, and bookkeeping o HR and employee-related issues- scheduling, training, hiring and firing, etc. o Marketing strategy – including creating and overseeing all promotions, marketing campaigns,designing menus and websites, developing a social media strategy, spearheading all PR campaignsthat led to television, radio, and web placements• Slim margins required constant process improvement that resulted ino Reducing staff by 50%, while increasing productivity o Eliminating Sysco supplier, buying and transporting food directly- saved 30% in food costso Firing expensive graphic designers, hiring college interns, and utilizing cheap online printers tokeep all marketing in-house- saved approximately $3,000 in design aloneo Cutting all wasteful spending- eliminating uniforms, washing all linens at home, reducing energy consumption and waste, scaling back vendor services

• Aided the VP of Fixed Income Operations in creating a Client Service Group supporting the Fixed Income Prime Brokerage Division o This was accomplished in one month’s time between two people• Acted as a liaison between all involved parties includingo Our Hedge Fund Clients, the Front Office, all Back Office support groups • Provided the following services to the client via constant communication (phone, email, instant messenger)o Handled various ad hoc requests relating to position, cash differences, and P&Idistributionso Monitored trades and remedied all settlement issues, sent daily (T+1 and T+3) settlement and failreports, resolved fails and breaks and reported back to the client progress in real-timeo Disseminated all margin calls and monitored corresponding wire transferso Monitored corporate action announcements and disseminated accordingly• Provided the following services to the Front Officeo Sent daily accounting reports, settlement fail reports, Repo reportso Fixed all static data issues within system o Monitored account balances and interfaced with the Margin team to minimize risko Onboarded all new clients, including handling all KYC paperwork and setting up settlement and Fed Wire instructionso Attended all sales calls to establish transparency and develop relationships with my counterparts • Required daily process improvement that involvedo Learning all back office functions thoroughly in order to solve issues more quickly, and buildingsolid relationships with each group in order be prioritized when issues aroseo Incorporating existing infrastructure to support the new business by setting up a complex accounts (trading, margin, etc.) representing the client and PB desko Engaging our back office in Mumbai in developing automated morning reports to replace our original hand-typed Excel spreadsheetso Working with the client in refining our reporting, communication methods, and services toimprove our over-all service level

New York, Ny

• Worked has a project coordinator with management team to off-shore job functions to Mumbai, India• Learned various back office functions in order to write operational documents includingo Detailed Business Operating Procedures, Escalation procedures, Benchmark docs, Operational Manuals, Disaster Recovery docso Documents were hundreds of pages and extremely detailedo Documents complied with SEC standards• Trained a group of future managers from India on their respective roles• Acted as a point of contact when they returned to India to ensure a seamless transition• Worked with management both in NY and India to resolve all transitioning issues relating to time zone differences, language barriers, cultural differences, system bugs, timeliness, etc. • Coordinated with HR, Audit, Compliance, IT, Front office, Operations, and Legal to ensure deadlines were met