Bryon Deyoung Email & Phone Number

Buffalo, New York, Us

Buffalo, New York, Us

Engineering solutions for SCCM/Intune integration.PowerShell development for automation.Created detailed update capturing capabilities leveraging PowerShell/WMI and SCCM.

Chicago, Il, Us

- Created Power BI Reports- Created Power App for Automating Processes- Experienced with Azure VMs & VDI Services

Chicago, Il, Us

• Updating & repairing software (L1-3 Issues Resolved)• Build & Maintain the SCCM environment o Created automated low-touch task sequences to Deploy and Wipe PCs o Package & deploying software & updates o Integrating with 3rd party tools such as Service-Now and Parallels Mac Management o Enforce end user device compliance via SCCM & GPOs o Created a robust CDN to work with low-bandwidth connections between 200 sites globally.• Manage some active directory areas such as ADSS & Workstation accounts• Developed and purpose improvement ideas for the environment• Identify issues and risks and report to the security team o Reported non-compliant AD user account security settings o Created reports on 3rd party remote control tools found in the environment• Code Development o Primary Coding Expertise Demonstrated in this role (C#, C# Web API, .NET Framework, PowerShell, JSON, SQL, WQL) o Supported and resolved issues with 3rd party or home-grown applications, including issues with source code. o Developed SQL Reporting Tables  I.E. Admin rights, Bitlocker Compliance, Hardware Inventory, Software Inventory o Developed SCCM server-side remediation tasks o Developed home grown server-client application to manage local admin rights for systems• Create & update Documentation on Systems and general SOPs

Darien Center, Ny, Us

Technical support of network and end devicesPerforming updates to OS and other programs (I.E. Symantec Anti-Virus, Adobe)Repairing software, hardware, and network related issuesDocument completed tasks and new/repeating issues in a closing emailWork as part of a team and independent, with individual responsibilitiesMonitor equipment and helpdesk portal

Stamford, Connecticut, Us

Supporting SMB customers and their connection to the world with Phones, TV, and Internet solutions.Diagnosing and Troubleshooting network equipment related issuesPerfect customer feedback scoreDocumented every call with issue and steps taken to resolveAssisted other coworkers with assistance in troubleshooting

Redmond, Washington, Us

Developed PowerShell script to fix registry issues for company devicesDeveloped PowerShell script to apply Windows updates offlineTroubleshoot and resolved technical issues with store equipmentSupporting customers with technical needs and questionsWorked with support teams to fix group policy syncing issuesCreated reporting system to view individual/team performance

Richfield, Minnesota, Us

Resolving complex issues with devices, or system errorsProvided over the phone troubleshootingRecognized for outstanding customer service multiple times

Computer Science

Associate Of Science (As), Computer Science

Advanced Regents Diploma With Technical Endorsment, General Studies