Bryoney Cook Email & Phone Number

England, United Kingdom

Birmingham, England, United Kingdom

Birmingham, England, United Kingdom

So far, my poetry has been commissioned to celebrate birthdays, and mark PMD Awareness Month in April 2022. I've been published as Poet of the Month for December 2022 by Very Rascals, and taken part in Apples and Snakes Poetry Development course March to April 2023. I was also recently published in the anthology "Colour Theory" from the University of Worcester Poetry Society, as well as performing across the West Midlands at open mics and poetry jams. Please contact me if you would like to work with me on a commission for your events, be they arts projects, mental health and wellbeing, menstrual health or for your celebrations.

United Kingdom

Mental Health Engagement Lead for Herefordshire, Worcestershire, Bristol and South Gloucestershire.My role allows me to promote Kooth and Qwell services to children, young people and professionals via a number of different presentations and workshops on a local and national basis, both virtually and face to face. I also hold Info stalls about our services at events, and help people access marketing materials to further promote and signpost to our services. We work closely with our Commercial and Marketing teams to collaborate on how we promote and engage our services as a team, and take part in projects to better serve our populations both internally and externally. I also co-present Suicide Prevention in the Workplace sessions with Worcestershire County Council.Voted Engagement Lead of the Month for May 2023 for my consistent help and support to the wider team, and received the Dream Team Player Award in June 2023 for being a leading example of collaborative working and showing extraordinary integrity and generosity towards my team members.

Birmingham, England, United Kingdom

Independent Celebrant 💒Fun, Friendly, Creative 💜🌈She/Her 👩‍🦳LGBTQ+ friendly business 🌈🌈🌈Nationwide/Based in Birmingham 🦬/Made in Scotland (not from girders, but strong stuff!).Writing and telling fun, personalised love stories for a living 💜🥰😍🏩🌈

West Bromwich

Social Prescribing Link Worker for the six practices in the Together4Healthcare Primary Care Network, where I worked across practices in West Bromwich and Smethwick. My role included setting up and implementing the service within the PCN, by building relationships across the third sector organisations within the region, and putting in place adequate procedures in terms of patient work, tracking outcome measures and creating resources for both staff and patients within the PCN.My role as Link Worker with patients was a holistic one, working with them to assess their circumstances in order to create a personalised care plan that encouraged them to build confidence and seek support where needed, in order to reconnect them to their community and improve their overall wellbeing. The role was a varied one in terms of patient work and I drew from my Counselling experience (with a particular focus on Solution-Focused techniques), as well as my work in Crisis provision, in addition to developing further my skills in Motivational Interviewing and in drawing up longer term care plans in collaboration with the patient, based on their social and economic needs.I took responsibility for my own development, and sought out opportunities for Continuous Professional Development. I accessed Link Worker networks in order to share best practices and build collaborative relationships with fellow Link Workers. I also received regular external clinical supervision in order to support and manage my patient caseload. I was also trainer and mentor to 2 further SPLW colleagues.

Birmingham, West Midlands, United Kingdom

Managed all aspects of our client's Employee Benefits schemes on a global scale, relationship management on an intermediary basis, compiling reports/recommendations on the best benefit options as well as benchmarking in new territories, liaising with brokers and HR professionals, project management, leading in meetings/conference calls, participating in CPD, research.

Birmingham, United Kingdom

Proactively took on all aspects of regulatory casework during the licence lifecycle, and some compliance work which was essential in maintaining the licenses of gambling operators both within the UK and based overseas (but operating within the UK), as well as for personal licence holders. I built and maintained positive working relationships with key persons connected to accounts and acted as a main point of contact for queries. I also ensured operators were, and remained fit to hold a licence. I was actively involved in the work of the Licensing department, including projects and meetings to improve our processes. I took on a mini project to implement and communicate changes to the Personal Functional Licence process to the department and the wider Commission. I was also a qualified First Aider and completed the 1 day Mental Health First Aid course and was a Mental Health First Aid Champion in the office.

Dundee, United Kingdom

Completed applications end to end for the Scottish Welfare Fund, both Crisis provision and Community Care Grants, making informed decisions/discretion in the award of said grants. Adhering to legislation within the decision making process and utilised a holistic approach with our service users, referring on to other services both within the Council and externally that could provide further assistance. Building and maintaining relationships with key organisations within Dundee who offer services such as welfare advice to homelessness advice. Built upon and maintained knowledge of the welfare system and of the organisations available to those within the Dundee City Council area.

Dundee, United Kingdom

Customer Service Manager for Tesco CSC. Took ownership of and resolved complaints, handled customer enquiries, liased with stakeholders to resolve issues, made autonomous decisions on goodwill gestures. Temporary contract.

Dundee, United Kingdom

A range of AO and EO roles such as Telephony Officer (taking new claims to benefit), Mentor/Trainer of a new team of staff, Deputy Team Leader, Crisis Loan Decision Maker and Income Support Query Line Staff. Completed DWP Summer School in 2010, helping to shape policy in "Doing more with less" in the aftermath of the recession. Also completed an SVQ Level 2 in Customer Service, and the Chrysalis Leadership Development Course in 2008/2009. Duties have included coaching and mentoring new staff as well as my own team to motivate staff to perform to a high standard, attendance management, communicating and assisting in delivering change, performance management, holding staff training sessions and actively participating in management meetings.

Ma Creative Writing, Creative Writing

Level 3, Coaching And Mentoring, Pass

Level 3 Diploma, Naming And Couples Celebrancy, Pass

Modules completed: Couples' Ceremony Content Creating a Ceremony Script Delivering Naming and Couples' Ceremonies Equality and Diversity.

Grad Cert, Counselling Skills, Pass

Ma (Hons) American Studies And English, Joint Honours Humanities, 2:2