• Achieved regional growth of 2% by utilizing data & sourcing new contracts. • Gelled team together during business evolvement• Identified competitor’s weaknesses by conducting SWOT analysis on both their and our business.• Introduced innovative marketing strategies while ensuring the sensitivity of the business.• Transformed our sales strategy to be more client focused.

• Reduced Area’s debt by revamping debt chasing process and banking procedures.• Achieved business growth by negotiating new contracts in both public & private sector.• Rejuvenated recruitment processes to improve our reputation as employers. Achieved my Embalming diploma. Which is a 3-year diploma consisting of 2 years theory and 1-year practical studies• Managing the development of the business by identifying new business opportunities.• Achieved an annual turnover of… Show more • Reduced Area’s debt by revamping debt chasing process and banking procedures.• Achieved business growth by negotiating new contracts in both public & private sector.• Rejuvenated recruitment processes to improve our reputation as employers. Achieved my Embalming diploma. Which is a 3-year diploma consisting of 2 years theory and 1-year practical studies• Managing the development of the business by identifying new business opportunities.• Achieved an annual turnover of £250K within 3 years with a new business initiative.• Participated in public speaking event promoting the business and selling various products, this included speaking at the Glasgow Royal Concert Hall.• Reviewed our branch locations and deployment of employees to create the best client experience.• Improved team performance by utilizing each member to their strengths.• Achieved EBITA by financial awareness.• Introduced community engagement to growth the business.• Successfully managed business accounts and KPI’s• Engage in the company’s disciplinary/grievance procedures. • Energized the training processes.• Co-implemented to culture of safety first to the business by training teams in H&S.• Slashed aged debt to reduce debtor days from 31 to 8. Show less

• Arrange and conduct funerals.• Meet with clients face to face and show empathy, compassion and maintain a professional outlook at all times.• Sell and promote funeral plans on behalf of third parties.• Co-ordinated all aspects of event managing funeral services including consulting with third parties such as• Officiants• Caterers, florists, printers and Newspapers• memorial masons• online memorial teams• Doctors• Registrars• Police• mortuary… Show more • Arrange and conduct funerals.• Meet with clients face to face and show empathy, compassion and maintain a professional outlook at all times.• Sell and promote funeral plans on behalf of third parties.• Co-ordinated all aspects of event managing funeral services including consulting with third parties such as• Officiants• Caterers, florists, printers and Newspapers• memorial masons• online memorial teams• Doctors• Registrars• Police• mortuary teams• procurator fiscal offices.• Grew Community involvement. Including presentations to care homes, palliative care nurses and solicitors. • Scheduled the day to running of all vehicle routes, private ambulance crews, mortuary teams and administration team.• Supported the directors and the General manager in the smooth running of the business. Show less

• Repair and evaluate various construction machinery, including petrol and diesel engines, Hydraulics and Pneumatics.• Co-lead in the design of style petrol impact wrench which is now utilized by railways worldwide.Being able to carryout the following tasks.• Welding• Electrical diagnosis• Turning• Plan reading• Completion of worksheets• Costing of repairs• Advising client on the best product for the job