Identifying, assessing and launching game-changing products and services across the Civica portfolio, driven by pragmatism to purse the Company vision and passion to provide cost effective customer value. I am responsible for analysis of current and future business requirements to deliver improvements and enhancements and retain our position as a key market player. The role entails:- Necessity to produce outstanding written and presentation materials that communicate concise and convincing recommendations- Ability to independently manage interviews of external partners and customers- Form and nurture productive working relationships- Develop rigorous business cases for new product investments and present clear recommendations to senior leadership team- Increase the profitability of existing products to developing new products- Build products from existing ideas, and help to develop new ideas. - Meet frequently with customers, prospects, and internal leaders to develop a deep understanding of employer and user needs. Drive additional product insights through competitive research and literature reviews- Identify problems and find innovative solutions for the broader market. - Identify new opportunities for growth and Partner our product teams to design concepts that communicate early product ideas. Work to scope the resource required.

Senior product consultant, Offering cost saving consulting services to Local Government over a wide range of Parking sector areas, including the following:- Permit processing- Notice processing- streamlining of operational and system procedures- System Audits and health checks- System Migration consultancy. Covering the end to end process from data identification, project management, data cleansing, system configuration, UAT support, Training, Go-live assistance. My role also included providing knowledge assistance to internal support teams, formulating product development ideas and on-going assistance to the sales team for Tender submissions and system demonstrations.