Working closely with Tour Managers arranging travel and accommodation requirements for bands/musicians around the world

ITV Account moved from Altour to ATPI: I work alongside the Operational team providing direction using expertise in to drive results. Working with the Team Manager, with the objective being the client has a great customer experience along with us being able to maximise savings to the client.Dedicated to ITV Entertainment:-Love Island-Dancing on ice-I'm a celeb-In for a penny-British Soap Awards-Royal Variety Performance-The Voice Adults and… Show more ITV Account moved from Altour to ATPI: I work alongside the Operational team providing direction using expertise in to drive results. Working with the Team Manager, with the objective being the client has a great customer experience along with us being able to maximise savings to the client.Dedicated to ITV Entertainment:-Love Island-Dancing on ice-I'm a celeb-In for a penny-British Soap Awards-Royal Variety Performance-The Voice Adults and KidsWorking with the client using my experience in client relationships, and deliver creative solutions within budget and be able to prepare proposals for the client following negotiations with vendors and preferred suppliers where appropriate. Be able to conduct the research required of an event including travel, venue and logistics. Working with the Operational Team I am responsible for the larger events and to be a support for the creation and execution of smaller events working with the Operational teams.Booking domestic/international flights on Galileo which can be 400+ people of which can be transient/group flights, adding extras like baggage, seats, meals or vip requests. For big productions I work with airlines to put route deals in place and negotiate requirements. Responsible for checking availability, best rate possible, checking T&C's, issuing, ticketing flights and making changes.Effectively manage productions and deliver to the specification including research, budgets, policies, negotiation and management of suppliers, web registration tools, site visits and onsite management.Achieve targeted financial results whilst delivering high quality Productions working with the Account Manager to demonstrate savings on client production spend. Offer direction and coaching to develop consultants to deliver exceptional service through their interpretation and delivery of the clients brief.Develop the team to be able to build on timelines needed to meet with the event/booking requirements. Show less

Dedicated to ITV Entertainment:-Love Island-Dancing on ice-I'm a celeb-In for a penny-British Soap Awards-Royal Variety Performance-The Voice Adults and Kids- Booking all travel requirements for ITV crew & cast- Being aware of their travel budgets and offering the best deals and routing possible- Handling amendments, cancellations and schedule changes- Servicing VIP clients- Strong Sabre knowledge including good knowledge of individual and… Show more Dedicated to ITV Entertainment:-Love Island-Dancing on ice-I'm a celeb-In for a penny-British Soap Awards-Royal Variety Performance-The Voice Adults and Kids- Booking all travel requirements for ITV crew & cast- Being aware of their travel budgets and offering the best deals and routing possible- Handling amendments, cancellations and schedule changes- Servicing VIP clients- Strong Sabre knowledge including good knowledge of individual and group fares (published and net fares), comparing private/corporate fares, ticketing/re-issuing, invoicing, refunding, claiming PNR’s from airlines to build manual fares and issue. I also work on getting productions great route deals that work well to their requirements.- Flexible, adaptable, level headed and can deal with stressful situations· Take an active role in the end-to-end management of production travel by: researching, quoting, booking/confirming, contracting, rooming lists submissions, invoicing· Identify cost savings and commissionable rate opportunities whilst negotiating the rates and terms to ensure the best options are provided· Be able to listen to the productions needs and concerns and think outside the box to provide solutions for your productions · Willingness to sit with productions at times and being on site with production if required Show less

· Assist with all the travel delivery elements utilising the ITV Travel team processes and procedures · Take an active role in the end-to-end management of production travel by: researching, quoting, booking/confirming, contracting, rooming lists submissions, invoicing· Identify cost savings and commissionable rate opportunities whilst negotiating the rates and terms to ensure the best options are provided· Be able to listen to the productions needs and concerns and think outside… Show more · Assist with all the travel delivery elements utilising the ITV Travel team processes and procedures · Take an active role in the end-to-end management of production travel by: researching, quoting, booking/confirming, contracting, rooming lists submissions, invoicing· Identify cost savings and commissionable rate opportunities whilst negotiating the rates and terms to ensure the best options are provided· Be able to listen to the productions needs and concerns and think outside the box to provide solutions for your productions · Deliver exceptional customer service by understanding the production needs whilst being able to prioritise your work ensuring all productions are receiving the same level of service · Ability to self-motivate and work alongside the Production Travel Manager to deliver results as a team· Provide clear and consistent communication and status updates with both ITV as the client and your Altour colleagues· Willingness to sit with productions at times and being on site with production if required· Work together as a team within your production, group and the overall ITV Travel team Show less

I was head hunted for a new job role within the IPG travel sector to be their dedicated SeniorMeeting Planner. To service the UK & overseas venue finding, meeting planning and relatedrequirements on behalf of IPG, in accordance with IPG’s travel policy, to provide a service that willbe perceived as excellent.My key responsibilities are:- To be the primary point of contact and person responsible for the overall success of the IPGaccount for Groups and Meetings & the… Show more I was head hunted for a new job role within the IPG travel sector to be their dedicated SeniorMeeting Planner. To service the UK & overseas venue finding, meeting planning and relatedrequirements on behalf of IPG, in accordance with IPG’s travel policy, to provide a service that willbe perceived as excellent.My key responsibilities are:- To be the primary point of contact and person responsible for the overall success of the IPGaccount for Groups and Meetings & the main management focal point between IPG and HRG for allmeeting business.- Establish and build effective relationships within IPG to maintain and grow revenue. Report weeklyto HRG UK & IPG NY with updated budget reports, live events and company activity.- Build awareness of new venue openings in key locations.- Negotiate hard on rates with suppliers and every other aspect of a booking that can be negotiated- Provide original and innovative solutions to IPG briefs.- To respond to enquiries in accordance with current minimum service standards.- To maintain product knowledge/develop expertise as appropriate and maintain supportiveliterature/material on destinations and venues.- Provide creative solutions designed to drive cost reduction / containment.- Provide budget impact projections based on travel/industry changes.- Work with the client’s addendum and a venues contract to combine terms & conditions to whichboth parties are happy. Show less

At Lil & Kate London my job was to book bespoke accommodation, sourcing hotels, servicedapartments and private housing to very high profile clients in the entertainment & film industry. Iwould book for actors, actresses, cast, crew and all production team – with having very high profilebookings no request was too small for the VIP and no was never an option.A production could be for 50 people to over 500, with people of different levels requiring mixedaccommodation… Show more At Lil & Kate London my job was to book bespoke accommodation, sourcing hotels, servicedapartments and private housing to very high profile clients in the entertainment & film industry. Iwould book for actors, actresses, cast, crew and all production team – with having very high profilebookings no request was too small for the VIP and no was never an option.A production could be for 50 people to over 500, with people of different levels requiring mixedaccommodation types.Main responsibilities:- Taking brief/instructions and research potential accommodation options, making initial contactwith hotels, lettings agents or property managers and gather information on property rates andamenities- Confidently manage contact with multiple search locations or hotel availability for large groups- Compiling accurate information to present to the client. Processing bookings with the hotels andmanaging documentation. Managing group accommodation (rooming lists) sourcing options forgroup accommodation and negotiating rates. Management of data entry for searches to companymaster database- Managing client expectations and liaising with hotels/properties when guests are in-house Show less

As a Group Travel Consultant, I handled all travel requirements for personnel & management on asingle client account, and make reservations for complex business & VIP travel itineraries withInternational & domestic ground products (Venue, car hire, rail & flights). I arranged flight bookingsafter completing the Galileo course in May 2015.Working within a fast-paced business travel environment I acted as a first point of contact for allbusiness travel queries, and ensured… Show more As a Group Travel Consultant, I handled all travel requirements for personnel & management on asingle client account, and make reservations for complex business & VIP travel itineraries withInternational & domestic ground products (Venue, car hire, rail & flights). I arranged flight bookingsafter completing the Galileo course in May 2015.Working within a fast-paced business travel environment I acted as a first point of contact for allbusiness travel queries, and ensured that all travel arrangements matched my client’s exactrequirements & budget. Handling all administration duties as required and has the ability to workwith net fares & net fare contracts on a daily basis. I ensured compliance with the client’s travelpolicy were adhered to, ensuring all bookings are completed in accordance with ISO standards. Show less

• Effectively managing and converting incoming enquiries via email and telephone into bookings with a strong emphasis on up selling extras/catering• Proactively pursuing new sales via email, telephone and face-to-face networking; conducting show rounds and client meetings• Developing offers and party packages to target specific customers, both existing and potential• Using events booking systems to generate function sheets for kitchen and operations teams and working closely with… Show more • Effectively managing and converting incoming enquiries via email and telephone into bookings with a strong emphasis on up selling extras/catering• Proactively pursuing new sales via email, telephone and face-to-face networking; conducting show rounds and client meetings• Developing offers and party packages to target specific customers, both existing and potential• Using events booking systems to generate function sheets for kitchen and operations teams and working closely with operations teams for weekly events• Handling cash/cheques, overseeing invoicing and managing all payments using the in house accounting system• Generating event customer feedback and producing monthly sales analysis’s to share with operations teams• In-house promotion and external marketing for event sector of business; using social media platforms such as LinkedIn, Twitter and Facebook to raise the profile of the event sector of FCBL• Maintaining and updating event booking systems• Providing assistance for the Marketing & Design Manager• General administration and support to head office Show less